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features
design
support

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Description

Enhance your team's efficiency by ensuring they have access to the right information they need to perform their tasks effectively. By consolidating the data that is currently scattered across various documents and emails into a single location, you can streamline daily operations significantly. With significant investments made in numerous systems—some of which are purchased, others outsourced, or custom-built—you likely have an ERP system in place for your core functions. Sigmify's OpenAPIs offer the essential framework to seamlessly integrate your existing applications with Sigmify, making it a central hub for the tools you currently use and those you plan to develop in the future. The importance of conversations cannot be overstated, as they not only facilitate task management but also help in addressing critical bottlenecks and escalations. Just as Facebook demonstrated the power of communication in fostering social networks, Sigmify serves as the enterprise equivalent, promoting improved communication within organizations. This enhanced communication is vital, as it lays the foundation for more effective collaboration and ultimately drives organizational success. By leveraging Sigmify, teams can break down silos and work more cohesively towards common goals.

Description

Xurrent provides enterprise service management (ESM), a solution that allows seamless collaboration between internal and outside service providers. Xurrent, the only ESM that allows all internal departments like IT, HR, and Facilities to work seamlessly together, as well with managed service providers, to whom some services have been subcontracted, is the only ESM. Xurrent not only supports the ITIL processes but also offers fully integrated capabilities for knowledge management, project management and time tracking. Xurrent is a Self-Service app that enterprise employees can use whenever they need help. Xurrent supports SIAM in addition to its ITSM and ESM capabilities, which support the ITIL, KCS and KCS practices. This management approach becomes increasingly important as enterprises depend on more external providers.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

BMC Helix CMDB No 
BMC Helix ITSM No 
Indent No 
Jira No 
Jira Work Management No 
Microsoft Azure No 
Okta No 
SIGNL4 No 
Teamstack No 

Integrations

BMC Helix CMDB Yes 
BMC Helix ITSM Yes 
Indent Yes 
Jira Yes 
Jira Work Management Yes 
Microsoft Azure Yes 
Okta Yes 
SIGNL4 Yes 
Teamstack Yes 

Pricing Details

$5.00/month/user
Free Trial Yes 
Free Version Yes 

Pricing Details

$0 per month Freemium
Which plan is best for your organization?
The Freemium and Basic plans are an ideal starting point for service providers that support multiple external customers, as well as IT and HR departments of small to midsize businesses. IT, Marketing and Facilities Management departments of larger companies wanting to streamline their workflows will find the Standard plan best suited for their needs, provided that their workflows do not need the involvement of other departments. The Premium plan is intended for enterprises, government agencies and large MSPs with mature enterprise service management (ESM) requirements and advanced workflow automation objectives.
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Business Integration Systems India

Founded

1990

Country

India

Website

www.sigmify.com

Vendor Details

Company Name

Xurrent

Founded

2010

Country

United States

Website

www.xurrent.com

Product Features

Collaboration

Brainstorming No 
Calendar Management Yes 
Chat / Messaging No 
Contact Management Yes 
Content Management No 
Document Management Yes 
Project Management No 
Real Time Editing Yes 
Task Management Yes 
Version Control No 
Video Conferencing Yes 

Product Features

Change Management

Approval Workflow Yes 
Audit Trail Yes 
Automated Notifications No 
Change Calendar Yes 
Change Planning Yes 
Compliance Management Yes 
Prioritization Yes 
Release Management Yes 
Task Management Yes 
Tracking & Reporting No 
Training Management No 

Cloud Cost Management

Cost Reduction Optimization Yes 
Dashboard Yes 
Data Import/Export Yes 
Data Storage Yes 
Data Visualization Yes 
Resource Usage Reporting No 
Roles / Permissions Yes 
Spend and Cost Reporting Yes 

Configuration Management

Access Control / Permissions Yes 
Application Deployment Yes 
Automated Provisioning Yes 
Infrastructure Automation Yes 
Node Management Yes 
Orchestration Yes 
Reporting Analytics / Visualization Yes 
Task Management Yes 

IT Service

Contract Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Management Yes 
Release Management Yes 
Self Service Portal Yes 
Service Catalog Yes 
Service Reporting Yes 
Ticket Management Yes 

ITSM

Asset Tracking Yes 
Availability Management Yes 
Change Management Yes 
Configuration Management Yes 
Contract/License Management Yes 
Dashboard Yes 
Incident Management Yes 
Problem Management Yes 
Project Management Yes 
Release & Deployment Management Yes 
Self Service Portal Yes 

MSP

Backup Management No 
Billing & Invoicing No 
CRM No 
Dashboard No 
Help Desk No 
Issue Management No 
Live Chat No 
Patch Management No 
Privileged Access Management (PAM) No 
Project Management No 
Remote Access No 
Remote Systems Monitoring No 
Scheduling No 

Service Desk

CMDB Yes 
Change Management Yes 
IT Asset Management Yes 
Incident Management Yes 
Knowledge Base Yes 
Mobile Access Yes 
Procurement Management Yes 
Remote Control Yes 
SLA Management Yes 
Self Service Portal Yes 

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