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features
design
support

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Description

Sightline EDM: Improved Operations, Right Out of the Box Predictive analytics and performance and risk-based monitoring used to be a complicated process. Between endless Excel files and disjointed communication between departments, a lot of information was lost. When you switch to Sightline EDM, you can start making the best decisions for your operations, prepare for the future, and begin saving time and money immediately in one easy-to-use platform. One Easy-to-Use Dashboard Data from multiple monitoring tools can be consolidated into a single display: a uniform, easy-to-use dashboard with drill-down details. Real-Time OT & IT Intelligence With configurable notifications to any errors or anomalies, visualize and analyze production and operations in minutes, not months. Scalable Usability for All Organizations & Teams Proven, enterprise-grade, scalable software solution with role-based access controls, security, and user views that works with all web browsers and mobile devices. Pre-Built Integrations Across Systems Data from PLCs, CNC machines, process equipment, ERP/MES systems, and other vital data sources is gathered in minutes, not months, using open, agent, and agentless interfaces.

Description

Safeguard business service-level agreements by utilizing dashboards that enable monitoring of service health, troubleshooting alerts, and conducting root cause analyses. Enhance mean time to resolution (MTTR) through real-time event correlation, automated incident prioritization, and seamless integrations with IT service management (ITSM) and orchestration tools. Leverage advanced analytics, including anomaly detection, adaptive thresholding, and predictive health scoring, to keep an eye on key performance indicators (KPIs) and proactively avert potential issues up to 30 minutes ahead of time. Track performance in alignment with business operations through ready-made dashboards that not only display service health but also visually link services to their underlying infrastructure. Employ side-by-side comparisons of various services while correlating metrics over time to uncover root causes effectively. Utilize machine learning algorithms alongside historical service health scores to forecast future incidents accurately. Implement adaptive thresholding and anomaly detection techniques that automatically refine rules based on previously observed behaviors, ensuring that your alerts remain relevant and timely. This continuous monitoring and adjustment of thresholds can significantly enhance operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AXYVOR No 
BlueCat Gateway No 
CloudApper iPaaS No 
CloudFabrix No 
Evolven No 
SAP Store No 
Splunk User Behavior Analytics No 
The Galileo Suite No 

Integrations

AXYVOR Yes 
BlueCat Gateway Yes 
CloudApper iPaaS Yes 
CloudFabrix Yes 
Evolven Yes 
SAP Store Yes 
Splunk User Behavior Analytics Yes 
The Galileo Suite Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Sightline Systems

Founded

1980

Country

United States

Website

www.sightline.com

Vendor Details

Company Name

Cisco

Founded

1984

Country

United States

Website

www.splunk.com/en_us/products/it-service-intelligence.html

Product Features

Data Management

Customer Data No 
Data Analysis Yes 
Data Capture No 
Data Integration No 
Data Migration Yes 
Data Quality Control Yes 
Data Security Yes 
Information Governance No 
Master Data Management Yes 
Match & Merge No 

Data Visualization

Analytics Yes 
Content Management No 
Dashboard Creation Yes 
Filtered Views No 
OLAP No 
Relational Display No 
Simulation Models No 
Visual Discovery No 

Network Monitoring

Bandwidth Monitoring Yes 
Baseline Manager Yes 
Diagnostic Tools Yes 
IP Address Monitoring No 
Internet Usage Monitoring No 
Real Time Analytics Yes 
Resource Management Yes 
SLA Monitoring No 
Server Monitoring Yes 
Uptime Monitoring Yes 
Web Traffic Reporting No 

Product Features

IT Alerting

Alert Noise Reduction No 
Alert Routing No 
Dynamic Notifications No 
Enriched Incident Context No 
Escalation Policies No 
Incident History Audit No 
Multi-User Alerting No 
Multiple Alert Types No 
On-Call Management No 
Rich HTML Email Notifications No 

IT Service

Contract Management No 
IT Asset Management No 
Incident Management No 
Knowledge Management No 
Release Management No 
Self Service Portal No 
Service Catalog No 
Service Reporting No 
Ticket Management No 

Alternatives

Alternatives