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features
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support

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Description

Shipwire, a division of CEVA Logistics, uniquely combines logistics with cutting-edge technology. We operate a vast global network of warehouses, utilizing sophisticated technology and operational know-how to enhance your order fulfillment processes, allowing you to concentrate on expanding your business. Our mission is to empower your success by offering premier 3PL services that effectively position your brand in the global market. As a comprehensive 3PL provider, we cater to ecommerce orders across direct-to-consumer, retail, and dropship channels. Tap into our advanced technologies, which include a cloud-based order and inventory management system, real-time analytics tools, and adaptable reporting features designed to foster your business's growth. Our dedicated team of professionals is ready to integrate your sales channels with our order and inventory fulfillment management platform, ensuring you gain real-time insights and actionable business analytics that drive informed decision-making. This seamless connection not only enhances efficiency but also supports your brand's strategic objectives in an increasingly competitive landscape.

Description

HQsoft’s nRetail is an innovative cloud-based O2O (online-to-offline) platform that effectively connects suppliers, retailers, and consumers within a cohesive environment aimed at improving efficiency, connectivity, and the overall customer journey. This solution empowers retailers to place orders at their convenience, eliminating reliance on traditional salesperson roles, and includes features such as auto-generated suggested orders tailored to current inventory levels and historical purchasing behavior. Suppliers enjoy immediate alerts when new retailers come on board, along with AI-enhanced automated customer service and visit scheduling through virtual assistants, as well as integrated loyalty programs, promotional strategies, and visibility initiatives, in addition to engaging gamified sales challenges and optimized 3PL delivery through partner logistics. The platform facilitates direct communication between vendors and retailers, streamlining order monitoring and guaranteeing prompt stock replenishment. Built on the robust MS Azure infrastructure with adherence to international security standards, nRetail also seamlessly integrates through API with DMS, ERP, and logistics systems, further enhancing its utility and flexibility in a dynamic market environment. This comprehensive approach not only addresses the immediate needs of users but also anticipates future demands and trends within the retail sector.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

AmeriCommerce Yes 
Canopy Yes 
Celery Yes 
Celigo Yes 
Centra Yes 
ChannelAdvisor Yes 
Cin7 Inventory Management Yes 
FenixCommerce Yes 
Microsoft Azure No 
NetSuite Yes 
Order Desk Yes 
OrderMetrics Yes 
Plexum Yes 
Salesforce Agentforce Marketing Yes 
Shopify Yes 
Spark Shipping Yes 
Spree Commerce Yes 
Stackreaction Yes 
SutiDMS Yes 
Workato Yes 

Integrations

AmeriCommerce No 
Canopy No 
Celery No 
Celigo No 
Centra No 
ChannelAdvisor No 
Cin7 Inventory Management No 
FenixCommerce No 
Microsoft Azure Yes 
NetSuite No 
Order Desk No 
OrderMetrics No 
Plexum No 
Salesforce Agentforce Marketing No 
Shopify No 
Spark Shipping No 
Spree Commerce No 
Stackreaction No 
SutiDMS No 
Workato No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

CEVA Logistics

Country

France

Website

www.shipwire.com

Vendor Details

Company Name

HQSOFT

Founded

2006

Country

Vietnam

Website

hqsoft.com.vn/en/solution-en/nretail-the-new-retail-platform/

Product Features

Dropshipping

Analytics / Reporting Yes 
Customer Service Management Yes 
Order Management Yes 
Price Optimization No 
Product Information Management (PIM) No 
Shipment Tracking Yes 
Sourcing Management Yes 
Supplier Management Yes 
eCommerce Integration No 

Order Fulfillment

Choose Shipping Service No 
Global Shipping No 
Inventory Management No 
Multi-Channel Support No 
Order Management No 
Production Logistics No 
Recycling No 
Returns Management No 
Supply Chain Management No 
eCommerce Integration No 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management Yes 

Product Features

Retail Management

CRM No 
Commission Management No 
Email Marketing No 
Employee Management No 
Loyalty Program No 
Mail Order No 
Merchandise Management No 
Multi-Location No 
Order Management No 
Purchase Order Management No 
Reporting/Analytics No 
Returns Management No 
eCommerce No 

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