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features
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support

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Description

Shipway - Shipping Automation software allows Ecommerce Brands automate. It takes care of all aspects of order processing, fulfillment, returns & exchange, customer communication, and NDR management. It also allows you to create and print bulk shipping labels in one click. Shipway also offers a Branded Order Tracking Page, which allows you to promote and up-sell other products to your customers. This allows you to sell more and improves the overall shopping experience for your customers online. The app allows you to manage all aspects of your return orders. It includes a DIY page with all the questions, an automated status update for customers regarding their return order status, instant refunds and seamless exchange with variants.

Description

Aspen significantly improves the ability of retailers to engage with customers through various channels. Creating a responsive experience for your customers is now simpler than ever. Retailers can deliver exceptional service while maintaining operational efficiency. Ensure a uniform brand experience with a user-friendly, custom-branded returns portal accessible from any device. Accelerate reverse logistics to yield quicker outcomes. Complete the purchasing journey by enabling customers to perform instant in-line exchanges. Aspen facilitates smooth transitions from standard returns to hassle-free exchanges, all while preserving revenue. Offer your customers a cohesive brand experience with convenient options to return items in-store. Additionally, enhance in-store sales by equipping staff with valuable insights regarding the customers, including their expected returns and product preferences. This not only streamlines operations but also fosters customer loyalty.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Shopify Yes 
BigCommerce Yes 
Browntape Yes 
CS-Cart Free Yes 
Convertway by Unicommerce Yes 
Increff Omni WMS Yes 
Magento Yes 
O2VEND Yes 
Quickwork Yes 
ShipEak Yes 
Shiprocket Yes 
Shopify Plus No 
Unicommerce Yes 
Vin WMS Yes 
WooCommerce Yes 
Zoho CRM Yes 
eBay Yes 

Integrations

Shopify Yes 
BigCommerce No 
Browntape No 
CS-Cart Free No 
Convertway by Unicommerce No 
Increff Omni WMS No 
Magento No 
O2VEND No 
Quickwork No 
ShipEak No 
Shiprocket No 
Shopify Plus Yes 
Unicommerce No 
Vin WMS No 
WooCommerce No 
Zoho CRM No 
eBay No 

Pricing Details

$19.99 per user per month
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Shipway by Unicommerce

Founded

2015

Country

India

Website

shipway.com

Vendor Details

Company Name

SupplyAI

Founded

2014

Country

United States

Website

www.supply.ai/aspen

Product Features

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping No 
Inventory Management No 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Shipping

Air Shipping No 
Bills of Lading Yes 
Container Shipping No 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export No 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates No 
Shipment Tracking Yes 
Warehouse Management No 

Product Features

Returns Management

3PL / ERP Integration No 
Automated Exchanges No 
Branded Experience No 
Custom Return Policy No 
Inventory Management No 
One-Click Returns Processing No 
Returns Analytics No 
Shopper Self-Service No 
Smart Data Collection No 

Shipment Tracking

Alerts/Notifications No 
Delivery Estimate No 
For Freight No 
For eCommerce No 
Status Tracking No 
Website Integration No 

Alternatives

Alternatives

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