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Description
ShipHawk provides modern transportation management and shipping software (TMS) for manufacturers, retailers, distributors, and other businesses. This cloud-based software supports over 200 carriers and offers multi-carrier rating on parcel, freight, and LTL in one system. Our advanced shipping automation software helps find the best shipping carriers and rates while saving companies time and money throughout the shipping process.
Description
Tracey, developed by Sendcloud, is a shipping intelligence platform hosted in the cloud that empowers e-commerce brands, third-party logistics providers, and retailers to enhance their delivery performance by transforming fragmented carrier tracking information into organized and actionable insights. This allows businesses to effectively evaluate carriers, streamline costs, and elevate the overall customer experience. The software consolidates parcel and status information from over 40 global carriers, providing real-time shipment visibility, accurately forecasting delays, and suggesting optimal transport choices based on factors like cost, reliability, transit durations, and service level agreements, rather than relying on guesswork. It facilitates the ongoing assessment and comparison of carrier performance, enables benchmarking against industry standards, and aids in negotiating more favorable carrier contracts. Additionally, Tracey automates proactive notifications for customers, significantly reducing inquiries regarding order status with estimated time of arrival predictions and alerts for any delivery issues. With the capability to integrate seamlessly with current shipping, customer service, or warehouse systems through an API, Tracey ensures that the right parcel information is accessible when needed, thus streamlining operations further. This comprehensive approach not only enhances operational efficiency but also builds stronger relationships with customers through improved communication and transparency.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
APIWORX
Yes
Acumatica Cloud ERP
Yes
Canopy
Yes
Flowtrac
Yes
Microsoft Dynamics 365
Yes
Microsoft Dynamics 365 Business Central
Yes
NetSuite
Yes
NetSuite SuiteCommerce
Yes
Sendcloud
No
Shopify
Yes
Integrations
APIWORX
No
Acumatica Cloud ERP
No
Canopy
No
Flowtrac
No
Microsoft Dynamics 365
No
Microsoft Dynamics 365 Business Central
No
NetSuite
No
NetSuite SuiteCommerce
No
Sendcloud
Yes
Shopify
No
Pricing Details
$1500.00/month
Enterprise plans start at $1500 per month.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ShipHawk
Founded
2012
Country
United States
Website
shiphawk.com
Vendor Details
Company Name
Sendcloud
Founded
2019
Country
Belgium
Website
www.traceybysendcloud.com
Product Features
Freight
3PL
No
Barcoding / RFID
Yes
Billing & Invoicing
Yes
Customer Management
No
Customer Portal
No
Import / Export Management
No
International Forwarders
No
LTL Management
Yes
Local Forwarders
No
Rate Management
Yes
Shipment Tracking
Yes
Truckload Management
No
Warehouse Management
Yes
Waybills
No
Logistics
3PL
No
Barcoding / RFID
Yes
CRM
No
Container Tracking
No
Cross Docking
Yes
Fleet Management
No
Inventory Management
Yes
Order Management
Yes
Purchasing
No
Scheduling
No
Shipping Management
Yes
Transportation Management
Yes
Shipping
Air Shipping
Yes
Bills of Lading
Yes
Container Shipping
No
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
Transportation Management
Billing & Invoicing
Yes
Carrier Management
Yes
Customer Management
No
Dispatch Management
Yes
Driver Management
No
Fleet / Equipment Management
No
Load Management
No
Order Management
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Warehouse Management
3PL Management
No
Barcoding / RFID
No
Category Customization
No
Channel Management
No
Demand Planning
No
Inventory Management
No
Location Control
No
Order Management
No
Purchasing
No
Quality Control
No
Receiving / Putaway Management
No
Returns Management
No
Shipping Management
No
