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support

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Description

ShipBob, the leading global omnifulfillment solution, is designed for businesses of any size. It provides them with access to best-in class supply chain capabilities. ShipBob's platform gives merchants a single view of all their sales channels, including their customers, products, inventory and orders. It also allows them to leverage real-time reporting and analytics. ShipBob allows merchants to optimize their fulfillment operations within their own facilities using ShipBob’s WMS (ShipBob’s proprietary warehouse management software) or to outsource their fulfillment operations completely, having their orders picked up, packed and shipped by over 40 fulfillment centres across the United States and Canada, Europe and Australia. ShipBob's proprietary fulfillment software, comprehensive customer support, and dozens tech and retail partners enable brands to build an affordable, scalable fulfillment strategy, and fulfill orders using seamless omnichannel connectivity.

Description

Take fulfillment to the next level. Omni™ OMS is an industry-leading, end-to-end retail fulfillment solution for unified omnichannel commerce, enabling a single enterprise view of stock in real time, optimizing available-to-promise inventory while providing your customers with the confidence that what they order will be delivered or available in-store. Omni™ OMS enables you to configure, manage and execute complex order routing processes effectively and efficiently through advanced order orchestration functionality. With an intuitive interface and accessibility through the web from any device, the Omni™ OMS store fulfillment module easily enables store associates to fulfill and deliver BOPIS and curbside pickup (BOPAC) orders. Advanced “store-as-warehouse” functionality provides in-store pick and pack workflows that streamline the fulfillment process. Exceed your customers’ expectations with maximum flexibility to create, cancel or edit existing orders. Also offer multiple appeasement options including price matching, credits and adjustments.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Avalara Yes 
BigCommerce Yes 
Bookkeeper360 Yes 
ChannelApe Yes 
Cin7 Inventory Management Yes 
Cogsy Yes 
Cymbio Yes 
Happy Returns Yes 
Linnworks Yes 
Matia Yes 
Ordergroove Yes 
Prive Yes 
Quickwork Yes 
Shop Circle Yes 
Shopify Plus Yes 
Square POS Yes 
Zaius Yes 
eBay Yes 
iPaaS.com Yes 

Integrations

Amazon No 
Avalara No 
BigCommerce No 
Bookkeeper360 No 
ChannelApe No 
Cin7 Inventory Management No 
Cogsy No 
Cymbio No 
Happy Returns No 
Linnworks No 
Matia No 
Ordergroove No 
Prive No 
Quickwork No 
Shop Circle No 
Shopify Plus No 
Square POS No 
Zaius No 
eBay No 
iPaaS.com No 

Pricing Details

Please request a quote. Pricing consists of 3 components: storage, receiving and order fulfillment (picking, packing and shipping).
Free Trial No 
Free Version No 

Pricing Details

$50000 one-time payment
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

ShipBob

Founded

2012

Country

United States

Website

www.shipbob.com

Vendor Details

Company Name

Tecsys

Founded

1983

Country

Canada

Website

www.tecsys.com/omni-retail-solutions/order-management/

Product Features

3PL

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management Yes 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM Yes 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management Yes 
Order Management Yes 
Purchasing No 
Scheduling No 
Shipping Management Yes 
Transportation Management No 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics Yes 
Recycling Yes 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping Yes 
Freight Shipping No 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management Yes 
Demand Planning Yes 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing No 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Distribution

Barcoding / RFID Yes 
Import / Export Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Returns Management Yes 
Sales Forecasting Yes 
Shipping Management Yes 
Warehouse Management Yes 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management Yes 
Marketplace Integration Yes 
Mobile Commerce Yes 
Order Management Yes 
Promotions Management No 
Returns Management Yes 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics No 
Recycling No 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders No 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Alternatives

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