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support

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Description

ShipBob, the leading global omnifulfillment solution, is designed for businesses of any size. It provides them with access to best-in class supply chain capabilities. ShipBob's platform gives merchants a single view of all their sales channels, including their customers, products, inventory and orders. It also allows them to leverage real-time reporting and analytics. ShipBob allows merchants to optimize their fulfillment operations within their own facilities using ShipBob’s WMS (ShipBob’s proprietary warehouse management software) or to outsource their fulfillment operations completely, having their orders picked up, packed and shipped by over 40 fulfillment centres across the United States and Canada, Europe and Australia. ShipBob's proprietary fulfillment software, comprehensive customer support, and dozens tech and retail partners enable brands to build an affordable, scalable fulfillment strategy, and fulfill orders using seamless omnichannel connectivity.

Description

Symphony Logistics Suite™ enhances your organization's logistics and supply chain management through a robust array of technology solutions. Embrace modern and digital warehousing practices which encompass improved workforce productivity, enhancements in workplace conditions, streamlined business operations, informed decision-making driven by data, and strategies for reducing costs and saving time. Recognized for its reliability and scalability, Symphony is the logistics technology that boosts customer satisfaction and contributes positively to your financial outcomes. Experience automation in your inventory management with precise real-time data, accessible regardless of your warehouse's location. The Symphony Order Management System™ facilitates a smoother order fulfillment journey across a diverse supply chain. Additionally, the Symphony Transportation Management System™ guarantees efficient supply chain oversight, effectively managing the planning, execution, and evaluation of Key Performance Indicators (KPI) related to shipping and trailer operations. This comprehensive suite not only supports operational efficiency but also positions companies to thrive in a competitive market.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Amazon Yes 
Avalara Yes 
Canopy Yes 
Cin7 Inventory Management Yes 
Demandly Yes 
Extensiv Order Manager Yes 
Flxpoint Yes 
Happy Returns Yes 
Magento Yes 
Ordergroove Yes 
Recharge Yes 
ReturnLogic Yes 
Rho Yes 
Rise.ai Yes 
Rokt Catalog Yes 
Sezzle Yes 
Shopify Plus Yes 
Simplr Yes 
Square POS Yes 
Yotpo Yes 

Integrations

Amazon No 
Avalara No 
Canopy No 
Cin7 Inventory Management No 
Demandly No 
Extensiv Order Manager No 
Flxpoint No 
Happy Returns No 
Magento No 
Ordergroove No 
Recharge No 
ReturnLogic No 
Rho No 
Rise.ai No 
Rokt Catalog No 
Sezzle No 
Shopify Plus No 
Simplr No 
Square POS No 
Yotpo No 

Pricing Details

Please request a quote. Pricing consists of 3 components: storage, receiving and order fulfillment (picking, packing and shipping).
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ShipBob

Founded

2012

Country

United States

Website

www.shipbob.com

Vendor Details

Company Name

Boon Software Consulting

Founded

1993

Country

Singapore

Website

www.boonsoftware.com/symphony-logistics-suite/

Product Features

3PL

Inventory Management

Alerts/Notifications Yes 
Barcoding / RFID No 
Forecasting Yes 
Inventory Optimization Yes 
Kitting Yes 
Manufacturing Inventory Management Yes 
Mobile Access Yes 
Multi-Channel Management Yes 
Product Identification Yes 
Reorder Management Yes 
Reporting/Analytics Yes 
Retail Inventory Management Yes 
Supplier Management No 
Warehouse Management Yes 

Logistics

3PL Yes 
Barcoding / RFID No 
CRM Yes 
Container Tracking No 
Cross Docking No 
Fleet Management No 
Inventory Management Yes 
Order Management Yes 
Purchasing No 
Scheduling No 
Shipping Management Yes 
Transportation Management No 

Order Fulfillment

Choose Shipping Service Yes 
Global Shipping Yes 
Inventory Management Yes 
Multi-Channel Support Yes 
Order Management Yes 
Production Logistics Yes 
Recycling Yes 
Returns Management Yes 
Supply Chain Management Yes 
eCommerce Integration Yes 

Order Management

Back Order Management Yes 
Catalog Management Yes 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking Yes 
Recurring Orders Yes 
Returns Management Yes 
Shipping Management Yes 
Special Order Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading No 
Container Shipping Yes 
Freight Shipping No 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping No 
Parcel Shipping Yes 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Warehouse Management

3PL Management No 
Barcoding / RFID No 
Category Customization No 
Channel Management Yes 
Demand Planning Yes 
Inventory Management Yes 
Location Control Yes 
Order Management Yes 
Purchasing No 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

Product Features

Logistics

3PL No 
Barcoding / RFID Yes 
CRM No 
Container Tracking No 
Cross Docking No 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Order Management

Back Order Management Yes 
Catalog Management No 
Inventory Management Yes 
Order Entry Yes 
Order Fulfillment Yes 
Order Tracking No 
Recurring Orders Yes 
Returns Management No 
Shipping Management No 
Special Order Management Yes 

Shipping

Air Shipping Yes 
Bills of Lading Yes 
Container Shipping Yes 
Freight Shipping Yes 
Ground Shipping Yes 
Import / Export Yes 
Ocean Shipping Yes 
Parcel Shipping No 
Quotes / Estimates Yes 
Shipment Tracking Yes 
Warehouse Management Yes 

Warehouse Management

3PL Management No 
Barcoding / RFID Yes 
Category Customization Yes 
Channel Management Yes 
Demand Planning Yes 
Inventory Management Yes 
Location Control No 
Order Management Yes 
Purchasing Yes 
Quality Control Yes 
Receiving / Putaway Management Yes 
Returns Management Yes 
Shipping Management Yes 

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