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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

ScheduleFlex is a dynamic workforce scheduling tool tailored for service-oriented sectors including healthcare, public safety, call centers, and staffing agencies. It empowers managers to quickly adapt to fluctuating labor requirements by allowing immediate adjustments to shifts and seamlessly assigning them to qualified staff members who are available. The platform boasts comprehensive scheduling tools that effectively manage urgent changes, accommodating unexpected employee absences and variations in service demand. Furthermore, ScheduleFlex enhances communication through mobile technology, keeping managers and team members well-informed and connected to ensure operations run smoothly. With enhanced visibility into available and qualified personnel, managers can optimize shift coverage while minimizing overtime costs, ultimately leading to improved workforce efficiency. This innovative solution not only streamlines scheduling processes but also enhances overall organizational performance.

Description

Communicate provides both hosted and on-premise multi-modal communication solutions that incorporate interactive text, voice, and email. These solutions are designed to assist organizations with intricate scheduling challenges, particularly those in sectors such as higher education, utilities, healthcare, manufacturing, and customer service, enhancing outreach and engagement while simultaneously lowering operational expenses. The system facilitates automated notifications through text, voice (IVR), mobile applications, web portals, and email, enabling schedulers to efficiently manage multiple shift callouts at once without the hassle of lengthy individual phone calls. Additionally, employees have the capability to report absences or tardiness via calls or texts, including specific information on their expected arrival times. The real-time integration with your Kronos system guarantees that managers receive updates almost instantly, ensuring they are always informed. Furthermore, the ability to send mass notifications to the workforce in real-time improves overall communication and responsiveness within the organization. With these advanced features, Communicate significantly streamlines communication processes and enhances operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

ADP Comprehensive Services No 
Bullhorn Yes 
Cogsdale Customer Service Management No 
LumenVox Automatic Speech Recognition (ASR) No 
SAP Store Yes 
Shift Yes 
VBVoice No 

Integrations

ADP Comprehensive Services Yes 
Bullhorn No 
Cogsdale Customer Service Management Yes 
LumenVox Automatic Speech Recognition (ASR) Yes 
SAP Store No 
Shift No 
VBVoice Yes 

Pricing Details

$2.00/month/user
Packages begin at $2 per user per month.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Shiftboard

Founded

2002

Country

United States

Website

www.shiftboard.com

Vendor Details

Company Name

Vocantas

Founded

1994

Country

Canada

Website

www.vocantas.com

Product Features

Employee Scheduling

Appointment Management Yes 
Automated Scheduling Yes 
Calendar Management Yes 
Employee Database Yes 
Group Scheduling Yes 
Messaging Yes 
Mobile Access Yes 
Payroll Management Yes 
Reporting/Analytics Yes 
Resource Management Yes 
Schedule Distribution Yes 
Scheduling Yes 
Shift Scheduling Yes 
Shift Swapping Yes 
Time Clock Yes 
Time Tracking Yes 
Vacation / Leave Tracking Yes 

HCM

Nurse Scheduling

Float Pool Management Yes 
Online Scheduling No 
Overtime Calculation Yes 
Payroll Management No 
Predictive Analytics No 
Shift Dispatching / Messaging Yes 
Shift Scheduling Yes 
Shift Swapping No 
Skills Tracking Yes 
Vacation / Leave Tracking Yes 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling No 
Automated Scheduling Yes 
Calendar Management Yes 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling Yes 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling Yes 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management Yes 

Workforce Management

Budgeting & Forecasting No 
Contractor Management No 
Employee Lifecycle Management No 
Labor Projection No 
Performance Appraisal No 
Recruiting Management Yes 
Scheduling Yes 
Skills Tracking Yes 
Time & Attendance Yes 
Variable Workforce No 

Product Features

Employee Scheduling

Appointment Management No 
Automated Scheduling Yes 
Calendar Management No 
Employee Database No 
Group Scheduling No 
Messaging Yes 
Mobile Access Yes 
Payroll Management No 
Reporting/Analytics Yes 
Resource Management No 
Schedule Distribution No 
Scheduling Yes 
Shift Scheduling No 
Shift Swapping No 
Time Clock No 
Time Tracking No 
Vacation / Leave Tracking No 

Internal Communications

App Integration No 
Blogs No 
Chat/Messaging Yes 
Email Management No 
Employee Directory No 
Event Calendar No 
Newsletter Management No 
Photo Gallery No 
Social Sharing No 
Survey Management No 
Telephony No 
Video Chat No 
Voice Chat No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing No 
Drag & Drop No 
Facility Scheduling Yes 
Multi-Location Yes 
No-Show Tracking Yes 
On Call Scheduling Yes 
Patient Records No 
Patient Scheduling No 
Physician Management Yes 
Recurring Appointments Yes 
Self Service Portal No 
Staff Scheduling No 

Scheduling

Alerts/Notifications Yes 
Appointment Scheduling Yes 
Automated Scheduling Yes 
Calendar Management No 
Class Scheduling No 
Employee Scheduling Yes 
Facility Scheduling No 
Group Scheduling No 
Interview Scheduling No 
Meeting Room Booking No 
Multi-Location Yes 
Online Scheduling No 
Payment Processing No 
Real-time Scheduling Yes 
Reservations No 
Resource Scheduling No 
Room Booking Management No 

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