Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Enhance productive dialogues with SharperAx’s innovative video-based role-play automation solution. This system encompasses four key aspects: finding, practicing, coaching, and managing. In the finding stage, Jennifer Jepson, a sales representative at UltraMobile, discovers a compelling narrative titled ‘how good is the average sales conversation’ to refine her skills. During the practice phase, she observes the guide story to understand the elements of a successful conversation, then rehearses it nine times before sharing her top rendition with Paul, her sales manager. As part of the coaching process, Paul reviews Jennifer’s narrative, provides constructive feedback, awards her a four-star rating, and officially approves her story, signaling the completion of her assignment. Lastly, in the managing phase, Keith, the Senior Vice President of Sales, monitors the coaching activities of his managers and conducts spot checks on the sales representatives' stories, including Jennifer’s, to ensure the sales team maintains a consistent message across all interactions. This comprehensive approach guarantees that every team member is equipped to engage effectively with clients.
Description
Help humans perform, not replace their jobs with AI/ML. Your Zenarate AI Coach platform helps you develop confident, top-performing agents that deliver industry-leading KPIs through conversation simulating. You can send us your high-impact role-plays in any format or use our role-play template. Smart, passionate professionals who put our Customers first every single day - and mean it! Our customers can attest to our ability to deliver light lift, fast stand-up, and immediate ROI. Before their first prospect or customer call, prepare confident new hire agents. Close any skill gaps and close tenured agent calls. Assign specific stories to address individual and team needs.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
SharperAx
Founded
2013
Country
United States
Website
sharperax.com
Vendor Details
Company Name
Zenarate
Founded
2016
Country
United States
Website
www.zenarate.com/zenarate-ai-coach/
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No
Product Features
Sales Coaching
Assessments
No
Audio / Video Conferencing
No
Built-In Course Authoring
No
Call Recording
No
Gamification
No
Goal Setting / Tracking
No
Learning Plans
No
Onboarding
No
Performance Metrics
No