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Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
Yapify is an innovative tool that utilizes voice commands for drafting emails, seamlessly integrating with popular email platforms like Gmail, Outlook, and Superhuman, allowing users to quickly activate it and dictate their ideas or entire messages. The intelligent AI adapts to your unique writing style, preferences of recipients, and specific formatting tendencies, transforming your casual thoughts into well-structured drafts that automatically include the right recipients, relevant attachments, and scheduling links. You can conveniently use voice commands to manage additional tasks without the need to type, enhancing your workflow. Aiming to significantly increase your efficiency by as much as four times and potentially save an hour each day, Yapify builds upon previous conversations and familiar phrases as you create, revise, and send messages. With easy-to-use templates and automation features, it enables personalized outreach on a larger scale, while a simple click of the red “Yap” button helps to declutter your inbox and kick-start your day effectively. This tool not only enhances productivity but also streamlines the entire email communication process, making it a valuable asset for anyone looking to optimize their email management.
API Access
Has API
API Access
Has API
Integrations
Microsoft Outlook
Gmail
Google Chrome
Google Cloud Platform
Slack
Superhuman
Yahoo! Mail
Integrations
Microsoft Outlook
Gmail
Google Chrome
Google Cloud Platform
Slack
Superhuman
Yahoo! Mail
Pricing Details
$5 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
Yapify
Country
United States
Website
www.yapify.ai/
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
