Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.
Description
Effortless team management through email is made possible with Wundamail, which streamlines collective thinking into one concise daily message intended to drive significant behavioral shifts within groups. This tool not only empowers leaders but also supports team members, ensuring simplicity for everyone involved. The entire process integrates seamlessly into the regular email inbox of each team member, eliminating the need for additional apps, usernames, or passwords. Each day, a question is sent out to the team via email, prompting them to reply with their insights, which may include progress updates, innovative ideas, or requests for assistance. Users have the freedom to customize the email's design, choosing from various proven templates or creating a personalized message tailored to their team's needs. The following morning, all responses are gathered into a single email that is shared with everyone, providing a comprehensive overview of the team's accomplishments for the day. This not only allows for quick assessments of completed tasks and individual responsibilities but also highlights any issues that may be arising, along with the underlying reasons for those challenges. Ultimately, Wundamail fosters a culture of transparency and collaboration, making it easier for teams to navigate their daily objectives.
API Access
Has API
No
API Access
Has API
No
Integrations
Gmail
Yes
Google Cloud Platform
Yes
Microsoft Outlook
Yes
Slack
Yes
Yahoo! Mail
Yes
Integrations
Gmail
No
Google Cloud Platform
No
Microsoft Outlook
No
Slack
No
Yahoo! Mail
No
Pricing Details
$5 per month
Free Trial
Yes
Free Version
No
Pricing Details
$9 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SharedInbox
Founded
2018
Country
India
Website
sharedinbox.co
Vendor Details
Company Name
Wundamail
Founded
2019
Country
United Kingdom
Website
www.wundamail.com
Product Features
Help Desk
Alerts / Escalation
No
Automated Routing
No
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
No
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
No
Product Features
Team Management
Assignment Management
Yes
Commenting / Notes
Yes
Goal Setting / Tracking
No
Messaging
Yes
Productivity Analysis
No
Progress Tracking
No
Project Planning
No
Resource Management
No
Task Management
No
Third Party Integration
No
Time Tracking
No