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ease
features
design
support

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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Handle customer support and communication seamlessly within Slack. Collaborate on shared email accounts, such as support@your.domain, without the need to exchange passwords among team members. SharedInbox easily integrates with any existing email service you use, and you can acquire an @in.sharedinbox.co email for forwarding purposes. Simply type the command SharedInbox /compose to draft emails for anyone, and when responding to email threads, just select Reply Mail. Each email interaction, whether incoming or outgoing, generates a new Slack Message Thread, allowing you to tag colleagues and engage in discussions effortlessly. Additionally, every account features a support site where users can submit and manage their support inquiries. There's no need for new installations or applications since you can utilize a tool your team is already comfortable with—Slack. Be informed when your emails are sent and opened, and view attached files and images directly within Slack. You can also create a personalized email signature and set up an automatic reply message for incoming emails, enhancing your communication efficiency. This streamlined process ensures that your team stays connected and organized while managing customer support.

Description

Embrace the world of entrepreneurship while we handle the everyday tasks! Juggling between Slack, Microsoft Teams, Telegram, and Gmail to locate vital information can consume a significant amount of time. Skridle simplifies this by gathering and organizing all your data efficiently. You can easily create the required number of workspaces and choose between Manual export or Autoload for the most essential channels. All messages are stored along with Emojis, Attached Files, and Comment Threads with a single click. Any modifications made to messages are automatically updated in your message repository, ensuring you always have the latest information. The AI system tags messages with relevant labels automatically, allowing you to navigate through your messages effortlessly. The essence of creativity lies in formulating questions that have yet to be asked, and such unique inquiries lead to equally distinct answers. I prioritize the security of user data, ensuring it is fully encrypted and remains the exclusive property of its rightful owners. Additionally, I meticulously create tailored smart contexts for each team member to enhance collaboration and productivity. This way, everyone can focus on what truly matters—growing the business.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Slack Yes 
Gmail Yes 
Google Cloud Platform Yes 
Microsoft Outlook Yes 
Yahoo! Mail Yes 

Integrations

Slack Yes 
Gmail No 
Google Cloud Platform No 
Microsoft Outlook No 
Yahoo! Mail No 

Pricing Details

$5 per month
Free Trial Yes 
Free Version No 

Pricing Details

$10 per user per month
Personal Use
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

SharedInbox

Founded

2018

Country

India

Website

sharedinbox.co

Vendor Details

Company Name

Skridle

Founded

2020

Country

Ukraine

Website

skridle.com

Product Features

Help Desk

Alerts / Escalation No 
Automated Routing No 
Community Forums No 
Customizable Branding No 
Document Storage No 
Email Integration No 
IT Asset Management No 
Incident Management No 
Interaction Tracking No 
Knowledge Base No 
Known Issue Management No 
Live Chat No 
Multi-Channel Communication No 
Multiple Brands / Products No 
Network Monitoring No 
Real-time Chat No 
Self Service Portal No 
Service Level Agreement (SLA) Management No 
Ticket Management No 

Product Features

Archiving

Access Control No 
Data Deduplication No 
Document Management No 
Email Archiving No 
Multimedia Archiving No 
Retention Management No 
Storage Management No 
Version Control No 
Web Archiving No 
eDiscovery No 

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