Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Knowledge automation tailored for teams that interact directly with customers can significantly enhance productivity. Often, these teams lose precious hours searching for the essential information required to perform their tasks effectively. Seva provides seamless access to vital knowledge, allowing customer-facing teams to achieve superior business results more swiftly than ever before. Our artificial intelligence harnesses the collective expertise of your team, supporting every sales, marketing, and customer support member in real-time. The time spent hunting for or recreating information detracts from valuable opportunities to engage potential clients when it matters most. With Seva, sales professionals can elevate the quality of their clients' experiences by enhancing their responsiveness and allowing them to prioritize relationship-building over tedious searches. Meanwhile, marketers often express frustration as a staggering 70% of valuable marketing resources remain underutilized simply because they are hard to locate. By utilizing Seva, marketers can effectively direct sales teams to the precise information they require while also gaining actionable insights derived from data analytics, thus fostering a more efficient and informed approach across the board. This integration of knowledge automation not only streamlines processes but also cultivates a more collaborative environment for all teams involved.
Description
Organizations, regardless of their size, encounter numerous obstacles in managing content and knowledge effectively. The challenge of locating and reusing up-to-date information is compounded when data is either locked away in documents or dispersed among various repositories and local storage, leading to decreased productivity. While portals, intranets, Dropbox, and CRM systems serve as initial solutions for document storage and retrieval, they are often limited in their accessibility for users. According to a study by IDC, knowledge workers typically dedicate more than 28 hours each month searching for and repurposing information. This inefficiency is exacerbated by the uncertainty knowledge workers face regarding which platforms to access for the desired content, as duplicate versions of documents may reside across multiple sites. Furthermore, conducting a keyword search on a portal or intranet frequently yields numerous documents that must be sifted through individually, making it difficult to identify the most relevant and current information. Consequently, the struggle to streamline content management systems remains a significant issue for organizations aiming to enhance workplace efficiency.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Asana
Yes
Box
Yes
Dropbox
Yes
Google Chrome
Yes
Google Drive
Yes
Jira
Yes
Microsoft Teams
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Integrations
Asana
No
Box
No
Dropbox
No
Google Chrome
No
Google Drive
No
Jira
No
Microsoft Teams
No
Salesforce
No
Slack
No
Zendesk
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Seva
Country
United States
Website
www.hiseva.com
Vendor Details
Company Name
WittyParrot
Website
www.wittyparrot.com
Product Features
Knowledge Management
Artificial Intelligence (AI)
No
Cataloging / Categorization
No
Collaboration
No
Content Management
No
Decision Tree
No
Discussion Boards
No
Full Text Search
No
Knowledge Base Management
No
Self Service Portal
No
Sales Enablement
Collaboration
No
Contact Management
No
Content Management
No
Document Management
No
Goals / Quota Management
No
Lead Management
No
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No
Product Features
Sales Enablement
Collaboration
Yes
Contact Management
Yes
Content Management
Yes
Document Management
Yes
Goals / Quota Management
No
Lead Management
Yes
Meeting Management
No
Performance Management
No
Presentation Management
No
Proposal Management
No
Territory Management
No
Training Management
No