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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

ServiceTrac stands out as a premier provider of tools and resources aimed at assisting healthcare organizations in boosting occupancy rates through enhanced referral generation and reduced employee turnover. With a rich history spanning over 27 years and an impressive track record of more than 3.2 million completed surveys, they deliver a wide array of business solutions tailored to optimize healthcare operations. Their offerings encompass satisfaction research, marketing and customer engagement, compliance oversight, business intelligence services, and management of online reputation. A highlight of their services is the innovative reporting tool, Survey Admin, which empowers users to conduct in-depth analyses and derive actionable insights using intuitive filters. This user-friendly visual data representation simplifies result interpretation, thereby facilitating informed decision-making that enhances both patient care and stakeholder satisfaction. Catering to a broad spectrum of healthcare providers, ServiceTrac supports various sectors, including independent living, assisted living, skilled nursing, and low-income housing facilities, ensuring that all can benefit from their expertise. Their commitment to continuous improvement and client success has solidified their reputation as a trusted partner in the healthcare industry.

Description

Eliminate the stress associated with risk assessments, vendor oversight, business continuity planning, and other essential tasks in cybersecurity risk management. Unlike traditional spreadsheets that often lead to tedious, manual workflows and lack reliable data, TRAC was specifically designed to assist you in showcasing compliance while providing the vital insights necessary for informed decision-making within your organization. Organizations frequently face ongoing hurdles such as limited time, insufficient manpower, lack of expertise, and dwindling patience when tackling intricate information security responsibilities. While spreadsheets have become the default tool for these tasks, they were never intended for the advanced demands of risk management; TRAC, on the other hand, was expertly engineered for this purpose. With the support of a dedicated team of cybersecurity professionals and user-friendly workflows complemented by built-in intelligence, utilizing TRAC is akin to having a cybersecurity specialist on your team, all at a significantly lower cost than employing one outright. This innovative solution not only streamlines your operations but also enhances your overall cybersecurity posture, ensuring that you remain prepared for emerging threats.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Eldermark Yes 

Integrations

Eldermark No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ServiceTrac

Founded

1996

Country

United States

Website

servicetrac.com

Vendor Details

Company Name

SBS CyberSecurity

Founded

2004

Country

United States

Website

sbscyber.com/products/trac

Product Features

Assisted Living

Admissions Management No 
Billing & Invoicing No 
Building Maintenance No 
Care Planning No 
Event / Activities Planning No 
Incident Management No 
Marketing / Lead Management No 
Meal / Nutrition Management No 
Medical Records No 
Medication Tracking No 
New Resident Assessment No 
Resident Info Management No 
Scheduling No 
Staff Management No 
Work Order Management No 

Survey

Custom Survey URLs No 
Data Analysis Tools No 
Email Marketing No 
Mobile Survey No 
Offline Response Collection No 
Paper Survey No 
Question Branching No 
Question Library No 
Site Intercept Survey No 
Skip Logic No 
Supports Audio / Images / Video No 

Product Features

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