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support

Description

ServicePilot aims to deliver a precise representation of IT systems and applications, focusing on aspects such as security, availability, and performance. Teams face a significant challenge in ensuring that applications operate flawlessly while maintaining high performance and security standards. This task has become increasingly difficult in the context of agile development, where changes are frequent, the pace of evolution is rapid, and the complexity of information systems architecture continues to rise. The IT landscape has transformed dramatically since the advent of various technologies: cloud computing has become commonplace, mobile devices are now incredibly powerful, the Internet of Things is expanding rapidly, and the introduction of micro-services and containers is revolutionizing application development. These shifts have created new demands, and legacy tools are struggling to keep pace, proving inadequate for modern requirements. Consequently, there is a pressing need for a new generation of monitoring solutions. Additionally, it is crucial to remember that the underlying infrastructure, network, and storage are integral components that must also receive attention, as applications depend on these elements for their functionality. Thus, a holistic approach to monitoring is essential for success in today's complex IT environment.

Description

Sumo Logic is a cloud-based solution for log management and monitoring for IT and security departments of all sizes. Integrated logs, metrics, and traces allow for faster troubleshooting. One platform. Multiple uses. You can increase your troubleshooting efficiency. Sumo Logic can help you reduce downtime, move from reactive to proactive monitoring, and use cloud-based modern analytics powered with machine learning to improve your troubleshooting. Sumo Logic Security Analytics allows you to quickly detect Indicators of Compromise, accelerate investigation, and ensure compliance. Sumo Logic's real time analytics platform allows you to make data-driven business decisions. You can also predict and analyze customer behavior. Sumo Logic's platform allows you to make data-driven business decisions and reduce the time it takes to investigate operational and security issues, so you have more time for other important activities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Barracuda Cloud Archiving Service
Barracuda PST Enterprise
Box Shield
Claroty
Contrast Security
Enso
Feroot
GitHub
ManageEngine Identity Manager Plus
Orca Security
PagerDuty
Panoptica
Parny
Polonious
Revelstoke
SOC Prime Platform
Shoreline
Vanta
Veza
alphaMountain Threat Intelligence APIs and Feeds

Integrations

Barracuda Cloud Archiving Service
Barracuda PST Enterprise
Box Shield
Claroty
Contrast Security
Enso
Feroot
GitHub
ManageEngine Identity Manager Plus
Orca Security
PagerDuty
Panoptica
Parny
Polonious
Revelstoke
SOC Prime Platform
Shoreline
Vanta
Veza
alphaMountain Threat Intelligence APIs and Feeds

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$270.00 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

ServicePilot

Founded

2001

Country

France

Website

www.servicepilot.com/en/

Vendor Details

Company Name

Sumo Logic

Founded

2009

Country

United States

Website

www.sumologic.com

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

Network Monitoring

Bandwidth Monitoring
Baseline Manager
Diagnostic Tools
IP Address Monitoring
Internet Usage Monitoring
Real Time Analytics
Resource Management
SLA Monitoring
Server Monitoring
Uptime Monitoring
Web Traffic Reporting

Product Features

Application Performance Monitoring (APM)

Baseline Manager
Diagnostic Tools
Full Transaction Diagnostics
Performance Control
Resource Management
Root-Cause Diagnosis
Server Performance
Trace Individual Transactions

Cloud Management

Access Control
Billing & Provisioning
Capacity Analytics
Cost Management
Demand Monitoring
Multi-Cloud Management
Performance Analytics
SLA Management
Supply Monitoring
Workflow Approval

Cloud Security

Antivirus
Application Security
Behavioral Analytics
Encryption
Endpoint Management
Incident Management
Intrusion Detection System
Threat Intelligence
Two-Factor Authentication
Vulnerability Management

DevOps

Approval Workflow
Dashboard
KPIs
Policy Management
Portfolio Management
Prioritization
Release Management
Timeline Management
Troubleshooting Reports

Incident Response

Attack Behavior Analytics
Automated Remediation
Compliance Reporting
Forensic Data Retention
Incident Alerting
Incident Database
Incident Logs
Incident Reporting
Privacy Breach Reporting
SIEM Data Ingestion / Correlation
SLA Tracking / Management
Security Orchestration
Threat Intelligence
Timeline Analysis
Workflow Automation
Workflow Management

Log Management

Archiving
Audit Trails
Compliance Reporting
Consolidation
Data Visualization
Event Logs
Network Logs
Remediation
Syslogs
Thresholds
Web Logs

SIEM

Application Security
Behavioral Analytics
Compliance Reporting
Endpoint Management
File Integrity Monitoring
Forensic Analysis
Log Management
Network Monitoring
Real Time Monitoring
Threat Intelligence
User Activity Monitoring

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