Average Ratings 0 Ratings
Average Ratings 2 Ratings
Description
ServiceNow HR Service Delivery (HRSD) provides enterprises with a powerful, AI-enabled platform to transform employee support and workforce management. By consolidating HR services into a single employee portal, HRSD eliminates inefficiencies caused by scattered tools and manual processes. Employees can access resources, request help, and track their needs in real time through web, mobile, or virtual agent channels. With generative AI and automation built directly into the platform, HRSD can resolve routine inquiries instantly while escalating more complex issues to human agents when needed. Advanced tools like Employee Journey Management, Case & Knowledge Management, and Issue Auto Resolution support seamless workflows that adapt to changing employee needs. HR teams benefit from a dedicated agent workspace that centralizes data, tasks, and insights to resolve cases faster. Integration with the broader ServiceNow AI Platform ensures that HRSD connects with enterprise-wide processes, driving consistent and scalable employee experiences. Designed to enhance both productivity and employee satisfaction, ServiceNow HRSD helps organizations increase engagement while reducing costs and support overhead.
Description
An HCM solution designed for future adaptability. The dynamics of your workforce, the various work environments, and the required skills are constantly evolving. So, how can you prepare for what lies ahead? Introducing Workday Human Capital Management (HCM). Our advanced machine learning capabilities allow you to gain insights into your employees' current skills while also enabling you to develop talent for the skills that will be in demand in the future. Workday HCM provides you the tools to offer personalized recommendations, promote ongoing learning, and foster open communication at every level. This is all achievable on a large scale. With our enhanced analytics, you can extract valuable insights from extensive data collections, providing clear narratives that explain current trends and their implications. We implement intelligent automation throughout the complete attract-to-pay process, reducing the burden of manual tasks and allowing your team to maximize their productivity. From managing compensation and payroll to overseeing time tracking, benefits, and beyond, Workday HCM is dedicated to effectively supporting your workforce and enhancing their overall experience. Additionally, our system is designed to evolve alongside your organization, ensuring you are always equipped for the challenges of tomorrow.
API Access
Has API
No
API Access
Has API
No
Integrations
Axis LMS
No
Bluedoor
No
Clarity by Rego
No
CloudApper AI
No
Google Cloud Identity
No
Iconixx
No
InMoment
No
Jobylon
No
MyEnroll360
No
Nakisa IWMS
No
Integrations
Axis LMS
Yes
Bluedoor
Yes
Clarity by Rego
Yes
CloudApper AI
Yes
Google Cloud Identity
Yes
Iconixx
Yes
InMoment
Yes
Jobylon
Yes
MyEnroll360
Yes
Nakisa IWMS
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com
Vendor Details
Company Name
Workday
Founded
2005
Country
United States
Website
www.workday.com
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
Yes
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
Relocation
Content Library
No
Cost Management
No
Employee Portal
No
Expense Management
No
Immigration Management
No
Move Progress Tracking
No
Onboarding
No
Reimbursement Management
No
Surveys & Feedback
No
Tax Management
No
Vendor Management
No
Product Features
Applicant Tracking
Assessments
No
Background Screening
No
Candidate Management
No
Collaboration Tools
No
Internal HR
No
Interview Management
No
Interview Scheduling
No
Job Board Posting
No
Job Requisition
No
Onboarding
No
Recruiting Firms
No
Reference Checking
No
Resume Parsing
No
Resume Search
No
Self Service Portal
No
Workflow Management
No
Benefits Administration
COBRA Administration
No
Claims Management
No
Deduction Management
No
Disability Insurance Administration
No
Employee Benefits Administration
No
FMLA Administration
No
FSA Administration
No
Flexible Spending Accounts
No
For Brokers
No
For Employers
No
HIPAA Compliant
No
Health Insurance Administration
No
Life Insurance Administration
No
Online Benefits Enrollment
No
Premium Billing
No
Provider Management
No
Retiree Administration
No
Retirement Plan Management
No
Compensation Management
Bonus Management
Yes
Compensation Assessment
Yes
Compensation Calculation
Yes
Compensation Plan Modeling
Yes
Compensation Statements
Yes
Employee Reward Programs
Yes
Incentive Programs
Yes
Organizational Charting
Yes
Salary Planning
Yes
Employee Scheduling
Appointment Management
No
Automated Scheduling
No
Calendar Management
No
Employee Database
No
Group Scheduling
No
Messaging
No
Mobile Access
No
Payroll Management
No
Reporting/Analytics
No
Resource Management
No
Schedule Distribution
No
Scheduling
No
Shift Scheduling
No
Shift Swapping
No
Time Clock
No
Time Tracking
No
Vacation / Leave Tracking
No
HR Compliance
Alerts / Notifications
No
Certifications Management
No
Communication Tools
No
Customizable HR Documents
No
Document Management
No
Records Management
No
Regulations Monitoring
No
Reporting / Analytics
No
Roles / Permissions
No
Version Control
No
Workflow Management
No
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
No
Attendance Management
Yes
Benefits Management
Yes
Career Development Planning
Yes
Compensation Management
Yes
Compliance Management
Yes
Employee Database
Yes
Employee Lifecycle Management
Yes
Onboarding
Yes
Payroll Management
Yes
Performance Management
Yes
Recruiting Management
Yes
Self Service Portal
Yes
Succession Planning
Yes
Time & Attendance Management
Yes
Time Off Management
Yes
Timesheets
Yes
Training Management
Yes
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
Yes
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
Yes
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
Payroll
401(k) Tracking
Yes
Attendance Management
Yes
Benefits Management
Yes
Check Printing
Yes
Compensation Management
Yes
Deductions Management
Yes
Direct Deposit
Yes
Multi-Country
Yes
Multi-State
Yes
Reporting/Analytics
Yes
Self Service Portal
Yes
Tax Compliance
Yes
Vacation / Leave Tracking
Yes
W-2 and 1099 Preparation
Yes
Wage Garnishment
Yes
Performance Management
360 Degree Feedback
No
Compensation Management
Yes
Custom Rating Scales
No
Customizable Templates
Yes
Individual Development Plans
Yes
On-going Performance Tracking
Yes
Peer Appraisals
No
Review Cycle Tracking
No
Self Service Portal
Yes
Self-Appraisals
No
Skills Assessments
Yes
Weighted Performance Measures
No
Recruiting
Assessments
Yes
Background Screening
Yes
CRM
Yes
Interaction Tracking
Yes
Internal HR
Yes
Interview Management
Yes
Job Board Posting
Yes
Job Requisition
Yes
Onboarding
Yes
Recruiting Firms
Yes
Reference Checking
Yes
Resume Parsing
Yes
Self Service Portal
Yes
Talent Management
Career Development Planning
Yes
Compensation Management
Yes
Competency Management
Yes
Employee Lifecycle Management
Yes
Goal Setting / Tracking
Yes
Job Description Management
Yes
Onboarding
Yes
Performance Appraisal
Yes
Recruiting Management
Yes
Succession Planning
Yes
Training Management
Yes
Talent Marketplace
360 Degree Feedback
No
Career Goals
No
Career Pathing
No
Gigs / Opportunities
No
Learning Modules
No
Mentors
No
Reporting / Analytics
No
Skill Gap Analysis
No
Talent Mobility
No
Time Tracking
Automatic Time Capture
No
Billable & Non-Billable Hours
No
Billing & Invoicing
No
Employee Database
No
Expense Tracking
No
Mobile Time Tracking
No
Multiple Billing Rates
No
Offline Time Tracking
No
Online Time Tracking
No
Overtime Calculation
No
Time per Project Reporting
No
Timesheet Management
No
Vacation / Leave Tracking
No
Workforce Management
Budgeting & Forecasting
Yes
Contractor Management
Yes
Employee Lifecycle Management
Yes
Labor Projection
Yes
Performance Appraisal
Yes
Recruiting Management
Yes
Scheduling
Yes
Skills Tracking
Yes
Time & Attendance
Yes
Variable Workforce
Yes