Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
ServiceNow HR Service Delivery (HRSD) provides enterprises with a powerful, AI-enabled platform to transform employee support and workforce management. By consolidating HR services into a single employee portal, HRSD eliminates inefficiencies caused by scattered tools and manual processes. Employees can access resources, request help, and track their needs in real time through web, mobile, or virtual agent channels. With generative AI and automation built directly into the platform, HRSD can resolve routine inquiries instantly while escalating more complex issues to human agents when needed. Advanced tools like Employee Journey Management, Case & Knowledge Management, and Issue Auto Resolution support seamless workflows that adapt to changing employee needs. HR teams benefit from a dedicated agent workspace that centralizes data, tasks, and insights to resolve cases faster. Integration with the broader ServiceNow AI Platform ensures that HRSD connects with enterprise-wide processes, driving consistent and scalable employee experiences. Designed to enhance both productivity and employee satisfaction, ServiceNow HRSD helps organizations increase engagement while reducing costs and support overhead.
Description
RMW uses our cloud-based GSA FedRAMP approved Virtual Employee Network (VEN), to fully automate/modernize permanent station change operations across the federal government. Our intuitive software allows all stakeholders (traveler and approving officials, travel officer, HR office) the ability to collaborate to build travel authorization (TA), amends, manage HHGs and allow employees to initiate voucher submissions via Q&A interview. VEN uses APIs to automatically calculate TA cost estimates and pay PCS vouchers. Travel portal allows travelers and travel offices to submit and process vouchers through an automated workflow. The report module provides agencies visibility into all relocation-related expenses (obligation, vouchers disbursements and HHGs invoicing), and taxes (WTA FICA Medicare, State, Local, W2) that are used for decision support as well as metric analysis. VEN business rules can be configured in accordance with FTR, JTR and DSSR regulations, as well as agency-specific policies.
API Access
Has API
No
API Access
Has API
No
Integrations
3CLogic
No
SAP Store
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com
Vendor Details
Company Name
Relocation Management Worldwide
Founded
2002
Website
relomw.com
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
Yes
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
Relocation
Content Library
No
Cost Management
No
Employee Portal
No
Expense Management
No
Immigration Management
No
Move Progress Tracking
No
Onboarding
No
Reimbursement Management
No
Surveys & Feedback
No
Tax Management
No
Vendor Management
No
Product Features
Relocation
Content Library
Yes
Cost Management
Yes
Employee Portal
Yes
Expense Management
Yes
Immigration Management
No
Move Progress Tracking
Yes
Onboarding
No
Reimbursement Management
Yes
Surveys & Feedback
Yes
Tax Management
Yes
Vendor Management
Yes