Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
ServiceNow HR Service Delivery (HRSD) provides enterprises with a powerful, AI-enabled platform to transform employee support and workforce management. By consolidating HR services into a single employee portal, HRSD eliminates inefficiencies caused by scattered tools and manual processes. Employees can access resources, request help, and track their needs in real time through web, mobile, or virtual agent channels. With generative AI and automation built directly into the platform, HRSD can resolve routine inquiries instantly while escalating more complex issues to human agents when needed. Advanced tools like Employee Journey Management, Case & Knowledge Management, and Issue Auto Resolution support seamless workflows that adapt to changing employee needs. HR teams benefit from a dedicated agent workspace that centralizes data, tasks, and insights to resolve cases faster. Integration with the broader ServiceNow AI Platform ensures that HRSD connects with enterprise-wide processes, driving consistent and scalable employee experiences. Designed to enhance both productivity and employee satisfaction, ServiceNow HRSD helps organizations increase engagement while reducing costs and support overhead.
Description
SilkRoad RedCarpet Onboarding assists businesses, regardless of their size or complexity, in attracting, retaining, and nurturing essential talent in a fiercely competitive landscape. We develop efficient, cutting-edge digital solutions that engage, align, and empower employees to thrive both now and in the future, offering tailored experiences for every crucial moment in their journey—such as transfers or promotions, leaves of absence, mergers and acquisitions, offboarding, and rehire scenarios. The technology solutions from SilkRoad lay the groundwork for enhancing both talent and organizational performance. Our team will collaborate with you to craft customized employee experiences that reinforce the connection to your organizational strategy. By empowering clients to deliver clarity, alignment, and support to their workforce, SilkRoad accelerates revenue growth while effectively managing costs and mitigating risks during times of workforce change. Additionally, we provide valuable insights and visibility for both employees and managers throughout the onboarding process, which significantly boosts productivity for all parties involved. In this way, SilkRoad RedCarpet not only facilitates seamless transitions but also fosters a culture of continuous improvement and engagement within your organization.
API Access
Has API
No
API Access
Has API
No
Integrations
3CLogic
Yes
DynaFile
No
EZ Screen
No
Flexspring
No
SAP Store
Yes
Star Systems
No
Integrations
3CLogic
No
DynaFile
Yes
EZ Screen
Yes
Flexspring
Yes
SAP Store
No
Star Systems
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ServiceNow
Founded
2004
Country
United States
Website
www.servicenow.com
Vendor Details
Company Name
SilkRoad Technology
Founded
2003
Country
United States
Website
silkroadtechnology.com/hr-solutions/redcarpet-onboarding-software/
Product Features
Human Resources
360 Degree Feedback
Yes
Applicant Tracking
Yes
Attendance Management
No
Benefits Management
No
Career Development Planning
No
Compensation Management
No
Compliance Management
No
Employee Database
Yes
Employee Lifecycle Management
No
Onboarding
Yes
Payroll Management
No
Performance Management
Yes
Recruiting Management
No
Self Service Portal
Yes
Succession Planning
No
Time & Attendance Management
Yes
Time Off Management
No
Timesheets
No
Training Management
No
Onboarding
Course Management
No
Document Management
No
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
No
Task Management
No
Tax Forms
No
Training Management
No
Relocation
Content Library
No
Cost Management
No
Employee Portal
No
Expense Management
No
Immigration Management
No
Move Progress Tracking
No
Onboarding
No
Reimbursement Management
No
Surveys & Feedback
No
Tax Management
No
Vendor Management
No
Product Features
Onboarding
Course Management
No
Document Management
Yes
E-Verify / I-9 Forms
No
Electronic Forms
No
Electronic Signature
No
Employee Handbook
No
Employee Portal
No
File Management
No
Job Description Management
No
Orientation Management
No
Self Service Portal
Yes
Task Management
No
Tax Forms
No
Training Management
Yes