Average Ratings 0 Ratings
Average Ratings 5 Ratings
Description
ServiceManager is a cloud-based service management platform that can be configured for any business that manages after-sales service or repair of products in any industry. It offers a flexible workflow management system and powerful reporting tools. ServiceManager can be used as a point solution, or to support end-to–end returns, service, and repair. The platform allows seamless workflow and reporting across all service organizations.
Description
iM3SCM Suite is a cloud-based suite of tools that digitally transform the supply chain of an enterprise. It automates Warehouse, Distribution Center & 3PL Operations, multichannel order management, and warehouse, distribution center & 3PL operations. We have the expertise to choose technologies from Mobile Computers Scanners & Barcode Readers, Automated Guided Vehicles. API integrations into Shipping (Fedex UPS, USPS LTL), fleet manager Accounting Software Quickbooks Online/Desktop SAGE, Fedex, UPS, USPS LTL), and shipping (Fedex UPS, USPS LTL),
Digitally Transform your Asset & Facilities. Repair management, Dealer and Distribution Management, Field Service & Fleet Management Yard Management Rental Management of Assets Track Technician, Time & Labor and many more. iM3 SCM Suite comes with Mobile Apps (phones/tablets), which allow you to manage different functions of your operations either in-house or remotely. To improve productivity, efficiency, quality and reduce costs, choose the best technology for you enterprise.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
QuickBooks Online
Yes
Azure IoT Hub
No
FedEx Ship Manager
No
Google Authenticator
Yes
JD Edwards EnterpriseOne
Yes
Oracle Fusion Cloud ERP
Yes
Sage 50
No
UPS Ready
No
Integrations
QuickBooks Online
Yes
Azure IoT Hub
Yes
FedEx Ship Manager
Yes
Google Authenticator
No
JD Edwards EnterpriseOne
No
Oracle Fusion Cloud ERP
No
Sage 50
Yes
UPS Ready
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
$100/user/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
Yes
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ServiceCentral Technologies
Founded
1991
Country
United States
Website
www.servicecentral.com
Vendor Details
Company Name
PeoplePlus Software
Founded
2007
Country
United States
Website
www.peopleplussoftware.com
Product Features
Asset Tracking
Activity Tracking
Yes
Audit Trails
Yes
Barcoding / RFID
Yes
Checkout / Check-In
Yes
Depreciation Tracking
No
Disposal Tracking
Yes
Inventory Management
Yes
Location Tracking
No
QR Codes
No
Reservations
No
Service History
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
No
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
No
Scheduling
No
Service History Tracking
Yes
Time Clock
No
Work Order Management
Yes
Inventory Control
Allocation
Yes
Barcoding
Yes
Cost Tracking
Yes
Forecasting
Yes
Item Management
Yes
Order Management
Yes
Procurement Management
Yes
Reorder Management
Yes
SKU / UPC Codes
Yes
Serial Number Tracking
Yes
Supplier Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
No
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
No
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
No
Order Fulfillment
Yes
Order Tracking
No
Recurring Orders
No
Returns Management
Yes
Shipping Management
Yes
Special Order Management
No
Packaging
3D Modeling
No
Asset Library
No
Drafting
No
For Manufacturers
No
In-Store Visualization
No
Inventory Management
Yes
Palletization
No
Quotes / Estimates
Yes
Specification Management
No
Supply Chain Management
Demand Planning
No
Electronic Data Interchange
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Sales & Operations Planning
No
Shipping Management
Yes
Supplier Management
Yes
Transportation Management
No
Warehouse Management
No
Tradesman Job Management
Contract Management
No
Customer Database
No
Dispatch Management
No
For Builders
No
For Electricians
No
For Field Service Businesses
No
For HVAC
No
For Plumbers
No
For Roofers
No
Invoicing
No
Job Tracking
No
Payments
No
Quoting
No
Reporting
No
Scheduling
No
Time Tracking
No
Warranty Management
Contract Management
No
Eligibility Verification
Yes
For Field Service
No
For General Contractors
No
For Manufacturers
Yes
Parts Management
Yes
Policy Management
Yes
Product Registration
Yes
Repair Management
Yes
Returns Management
Yes
Service Management
Yes
Warranty Tracking
Yes
Work Order
Contract Management
No
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
No
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
No
Scheduling
No
Task Management
Yes
Workflow Management
Access Controls/Permissions
Yes
Approval Process Control
Yes
Business Process Automation
Yes
Calendar Management
Yes
Compliance Tracking
Yes
Configurable Workflow
Yes
Customizable Dashboard
Yes
Document Management
Yes
Forms Management
Yes
Graphical Workflow Editor
No
Mobile Access
Yes
No-Code
No
Task Management
Yes
Third Party Integrations
Yes
Workflow Configuration
Yes
Product Features
Billing and Invoicing
Billing Portal
Yes
Contact Database
Yes
Contingency Billing
No
Customer Portal
Yes
Customizable Invoices
Yes
Dunning Management
No
Hourly Billing
Yes
Invoice History
Yes
Mobile Payments
Yes
Multi-Currency
Yes
Online Invoicing
Yes
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
Distribution
Barcoding / RFID
Yes
Import / Export Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Returns Management
Yes
Sales Forecasting
Yes
Shipping Management
Yes
Warehouse Management
Yes
Facility Management
Asset Management
Yes
Commercial Properties
No
Equipment Management
Yes
Facility Scheduling
Yes
Incident Management
No
Inspection Management
No
Inventory Control
Yes
Maintenance Tracking
Yes
Preventive Maintenance
Yes
Residential Properties
No
Room Scheduling
No
Schools
Yes
Space Planning
No
Vendor Management
Yes
Visitor Management
No
Work Order Management
Yes
Field Service Management
Billing & Invoicing
Yes
Contact Database
Yes
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Electronic Signature
Yes
Inventory Management
Yes
Mobile Access
Yes
Payment Collection in the Field
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Service History Tracking
Yes
Time Clock
Yes
Work Order Management
Yes
Fleet Maintenance
Cost Tracking
Yes
Fuel Tracking
Yes
Maintenance History
Yes
Maintenance Scheduling
Yes
Parts Inventory Management
Yes
Repair Tracking
Yes
Tire Management
Yes
Vehicle Information
Yes
Warranty Tracking
Yes
Work Order Management
Yes
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
Yes
Forecasting
Yes
Inventory Optimization
Yes
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
Yes
Warehouse Management
Yes
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
No
Container Tracking
Yes
Cross Docking
Yes
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
Maintenance Management
Asset Tracking
Yes
Billing & Invoicing
Yes
Calibration Management
No
Dispatch Management
Yes
Inventory Control
Yes
Inventory Management
Yes
Key & Lock Management
No
Mobile Access
Yes
Planning Calendar
Yes
Predictive Maintenance
Yes
Preventive Maintenance
Yes
Purchasing
Yes
Scheduling
Yes
Service History Tracking
Yes
Technician Management
Yes
Work Order Management
Yes
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
No
Inventory Management
Yes
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
No
Recycling
Yes
Returns Management
Yes
Supply Chain Management
No
eCommerce Integration
Yes
Procurement
Asset Management
Yes
Auction Management
No
Bid Management
No
Budget Management
No
Catalog Management
Yes
Contract Management
Yes
Inventory Management
Yes
Invoice Processing
Yes
PunchOut
No
Purchase Order Management
Yes
Receiving
Yes
Requisitions & Approvals
Yes
Sourcing Management
No
Spend Management
No
Supplier Management
No
Supply Chain Management
Demand Planning
Yes
Electronic Data Interchange
Yes
Import / Export Management
No
Inventory Management
Yes
Order Fulfillment
Yes
Order Management
Yes
Sales & Operations Planning
Yes
Shipping Management
Yes
Supplier Management
Yes
Transportation Management
Yes
Warehouse Management
Yes
Warehouse Management
3PL Management
Yes
Barcoding / RFID
Yes
Category Customization
Yes
Channel Management
No
Demand Planning
Yes
Inventory Management
Yes
Location Control
Yes
Order Management
Yes
Purchasing
Yes
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
Work Order
Contract Management
Yes
Customer Database
Yes
Dispatch Management
Yes
Inventory Control
Yes
Job Management
Yes
Preventive Maintenance
Yes
Quotes / Estimates
Yes
Recurring Appointments
No
Routing
Yes
Scheduling
Yes
Task Management
Yes
Yard Management
Dispatch Management
Yes
Dock Management
Yes
Exception Alerts
No
Gate/Access Control
No
Maintenance Management
Yes
Seal Management
No
Task Management
Yes
Trailer Management
Yes
Workflow Management
No