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Average Ratings 0 Ratings
Description
ServiceLife is a comprehensive field service management solution designed by an operator with firsthand experience in running a service business. It offers features such as dispatch scheduling, drive-time management, optimized routing, and a centralized customer service inbox that consolidates calls, SMS, web chat, and emails into a single thread. Additionally, it facilitates billing and payments through Square and Stripe, including dispute resolution, manages service contracts, maintains compliance and chemical records, tracks inventory, and provides business intelligence, all while utilizing a shared customer record.
The pricing structure is based on routes rather than individual user seats, costing $50 per month for each route up to five, and $35 per month for any additional routes beyond that. All 18 modules are accessible at every pricing tier, allowing for unlimited users, meaning that bringing on more customer service representatives, technicians, or managers does not affect the overall cost.
This software is specifically tailored for businesses engaged in recurring service operations that require scheduled routes, such as pest control and lawn care, typically accommodating anywhere from one to several dozen routes. Moreover, its user-friendly interface and robust features make it an essential tool for enhancing operational efficiency and improving customer satisfaction in the field service industry.
Description
Imagine the advantages for your sales technicians if they could conduct inspections, generate bids, and obtain customer signatures directly on-site during inspections. Furthermore, envision pest control specialists completing service tickets and bait station reports without the hassle of entering data later at the office. Additionally, field workers are empowered to arrange appointments, process payments, sign documents, and access customer history using an iPad, iPhone, or Windows Tablet. This means you'll never have to buy printed forms again. SmartPest offers all the necessary documentation for General Pest, Wood Destroying Organism inspections, and Animal & Wildlife Control. If a customer needs a copy, you can easily email it or use a portable printer to provide them with a physical receipt, ensuring convenience and efficiency in your operations. Transitioning to this digital solution not only streamlines processes but also enhances customer satisfaction.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$50/route/month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ServiceLife
Founded
2023
Country
United States
Website
servicelife.app
Vendor Details
Company Name
New Image Software
Founded
2002
Country
United States
Website
smartpestsoftware.com
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Pest Control
Billing & Invoicing
Yes
Customer Service History
Yes
Dispatch Management
No
Fleet Management
No
Inventory Control
No
Mobile Access
Yes
Pest Activity Tracking
Yes
Pesticide Usage Tracking
Yes
Property Layouts
Yes
Quotes / Estimates
Yes
Scheduling
Yes