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Average Ratings 2 Ratings

Total
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features
design
support

Description

Servetel offers a comprehensive cloud suite that includes top-notch solutions such as number masking, toll-free and virtual numbers, smart IVR, OTP verification, and voice broadcasting, among others. Enhance your brand's reputation while providing customers with free calling options. Our affordable mobile numbers are tailored for businesses, making campaign tracking seamless and efficient. The Interactive Voice Response system minimizes the need for human operators by effectively managing calls. Launch multiple missed call campaigns to connect with your audience at no expense. Deliver voice messages to a vast audience with ease and efficiency. Servetel's dashboard is designed to be user-friendly, allowing you to monitor live agents and track campaign performance across different departments effortlessly. With an intuitive menu, you won’t require any prior training; just set it up and you’re ready to start. Additionally, this robust dashboard empowers you to make informed decisions based on real-time analytics.

Description

Hosted VoIP solution with European focus, but presence in more than 165+ countries. Premium Plus is the basis of all our solutions, so you get the best quality at the lowest price. All numbers can be used to identify you, including your Geographic, National, TollFree, UIFN, Mobile VoIP, Elastic Pool, and many other types of numbers. We also have a SoftPhone, and will soon launch other Roaming products.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Zoho CRM Yes 
AdminPulse No 
Bigin by Zoho CRM No 
ConnectWise Automate No 
DATEV No 
Dentally No 
Embrace No 
Finly No 
Freshservice No 
Google No 
Inserve No 
KONDESK Yes 
King Software No 
Lightspeed eCommerce No 
Magento No 
Microsoft Dynamics 365 No 
NetSuite No 
ROBIN No 
ServiceNow No 
TOPdesk No 

Integrations

Zoho CRM Yes 
AdminPulse Yes 
Bigin by Zoho CRM Yes 
ConnectWise Automate Yes 
DATEV Yes 
Dentally Yes 
Embrace Yes 
Finly Yes 
Freshservice Yes 
Google Yes 
Inserve Yes 
KONDESK No 
King Software Yes 
Lightspeed eCommerce Yes 
Magento Yes 
Microsoft Dynamics 365 Yes 
NetSuite Yes 
ROBIN Yes 
ServiceNow Yes 
TOPdesk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$0.25 per user per month
Price depends on the country and type of number and how you configure it. We'll give you the lowest price we can in any case.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Servetel

Country

India

Website

www.servetel.in/

Vendor Details

Company Name

Voyced

Founded

2013

Country

United Kingdom

Website

voyced.eu

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording No 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition No 
Inbound Call Center No 
Manual Dialer No 
Outbound Call Center No 
Predictive Dialer No 
Progressive Dialer No 
Queue Management No 
Real-time Chat No 
Reporting/Analytics No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management No 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Call Recording

Archiving Yes 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer Yes 
Instant Retrieval Yes 
On-Demand Recording Yes 
Recording Bookmarking No 
Scheduled Recording Yes 
Screen Activity Recording No 
Video Call Recording No 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing Yes 

IVR

Call Center No 
Call Logging Yes 
Call Recording Yes 
Call Routing Yes 
Multiple Scripts Yes 
Phone Key Input Yes 
Survey Management No 
Text to Speech No 
Voice Customization Yes 
Voice Mail Yes 

SIP Trunk

Automatic Fail-over Routing Yes 
Call Data Records Yes 
Caller ID Yes 
Disaster Recovery No 
International Numbers Yes 
Multiple DID Options Yes 
PSTN Forwarding Yes 
Toll-Free Numbers Yes 
e911 No 

Softphone

Audio / Video Conferencing No 
Call Logging Yes 
Call Recording Yes 
Call Transfer Yes 
Caller Identification Yes 
Chat / Messaging No 
Contact Management Yes 
Fax Management Yes 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring Yes 
Contact Management No 
IVR / Voice Recognition Yes 
Inbound Reporting Yes 
Outbound Reporting Yes 
Predictive Dialer No 
Telemarketing Management No 
VoIP Yes 
Voice & Data Integration No 

Unified Communications

Audio / Video Conferencing Yes 
Calendar Management No 
Call Recording Yes 
Call Routing Yes 
Chat / Messaging No 
Fax Management Yes 
File Sharing No 
Mobile Access Yes 
Multi-User Collaboration Yes 
Voice Mail Yes 

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