Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
SentiSum harnesses the power of machine learning to meticulously categorize and tag various customer communication channels with unmatched precision. By utilizing our customizable insights dashboard, you can transform your customer's feedback into actionable and readily available information. SentiSum is engineered with machine-learning-driven natural language processing to ensure a high level of accuracy in understanding and tagging customer interactions. You can rely on the tags generated by SentiSum to support significant strategic transformations within your organization. Gain detailed, actionable insights from customer discussions, enabling you to route and prioritize support tickets based on their sentiment and subject matter. With SentiSum, you can analyze the topics and sentiments of all CSAT and NPS surveys, ensuring comprehensive coverage. Moreover, it can automatically convert negative reviews or social media comments into actionable tickets. SentiSum not only enhances the accuracy and detail of your ticket tags but also translates those tags into easily accessible insights. This capability empowers you to substantiate new initiatives with solid quantitative evidence, increasing the likelihood of making a positive impact on customer experiences. Furthermore, by automating the tagging process, SentiSum streamlines contact reporting for greater efficiency.
Description
The SentiVeillance SDK is tailored for creating applications that execute biometric facial recognition, track moving pedestrians, vehicles, or various objects, and automatically recognize license plates through live feeds from digital surveillance cameras. This SDK facilitates passive identification, meaning it can recognize individuals without requiring them to take any deliberate action to be identified. Its potential applications span various fields such as law enforcement, security services, attendance tracking, visitor counting, traffic oversight, and a range of commercial uses. By leveraging SentiVeillance technology, users can achieve real-time face recognition, as well as the classification and tracking of pedestrians and vehicles. Optimized for multi-core processors, the technology ensures rapid processing capabilities. Additionally, SentiVeillance can also handle data from recorded video files, enabling processing either in real-time as if sourced from a virtual camera or at maximum speed, contingent on the available hardware resources. This flexibility allows for versatile deployment in diverse environments.
API Access
Has API
No
API Access
Has API
No
Integrations
Dixa
Yes
Freshdesk
Yes
Google Play
Yes
Gorgias
Yes
Intercom
Yes
Slack
Yes
SurveyMonkey Apply
Yes
Tripadvisor
Yes
Trustpilot
Yes
Zendesk
Yes
Integrations
Dixa
No
Freshdesk
No
Google Play
No
Gorgias
No
Intercom
No
Slack
No
SurveyMonkey Apply
No
Tripadvisor
No
Trustpilot
No
Zendesk
No
Pricing Details
$3000 per month
Every SentiSum plan gives you AI-powered insights into customer conversations.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
As you move up, the platform evolves from understanding what’s happening to powering how your organization responds.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SentiSum
Country
United Kingdom
Website
www.sentisum.com
Vendor Details
Company Name
Neurotechnology
Founded
1990
Country
Lithuania
Website
www.neurotechnology.com/sentiveillance.html
Product Features
Customer Feedback
Alerts / Notifications
No
Behavior Analytics
No
Bug Reports
No
Community Feedback Tools
No
Live Chat
No
Negative Feedback Management
No
Net Promoter Score (NPS)
No
Screenshot / Screen Capture
No
Surveys
No
User Testing Tools
No
Video Feedback
No
Visual Feedback Tools
No
Voice of the Customer (VoC)
No
Website Feedback
No
Product Features
Application Development
Access Controls/Permissions
No
Code Assistance
No
Code Refactoring
No
Collaboration Tools
No
Compatibility Testing
No
Data Modeling
No
Debugging
No
Deployment Management
No
Graphical User Interface
No
Mobile Development
No
No-Code
No
Reporting/Analytics
No
Software Development
No
Source Control
No
Testing Management
No
Version Control
No
Web App Development
No