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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Ensuring reliability and security is critical for applications within the Internet of Things (IoT). Software malfunctions and security vulnerabilities can lead to substantial expenses, affecting not just financial resources but also safety and operational integrity. Presently, the monitoring solutions available are primarily manual, inconsistent, and often ineffective. To address this gap, SensorHound™ has created a specialized operations monitoring software for IoT that is proactive, automated, and methodical. This innovative solution leverages over a decade of award-winning technology developed by top IoT experts, enabling a significant reduction in both operational and maintenance expenses associated with IoT systems. SensorHound is dedicated to enhancing the security and reliability of the IoT landscape. Our comprehensive software suite offers continuous monitoring for in situ deployments, ensuring that users receive instant alerts along with detailed diagnostic information whenever software failures or security breaches occur, thereby fostering a more secure environment for IoT applications. In this way, we aim to transform how organizations manage their IoT infrastructures.

Description

SoundHound AI is an enterprise conversational AI platform that enables organizations to build, deploy, and manage voice and digital AI agents across a wide range of customer and employee interactions. Its OASYS platform is a voice-native Orchestrated Agent System designed to coordinate conversational agents, business logic, integrations, and actions from a central environment. SoundHound agents can continue processing conversations in noisy or unpredictable real-world conditions and are designed to support natural spoken interactions. The platform provides guardrails, rule-based actions, and optional human escalation so organizations can control how agents respond and what actions they are permitted to take. Businesses can deploy agents across contact centers, websites, mobile applications, physical locations, vehicles, service desks, and commerce environments from the same platform. Supported use cases include customer service, digital assistants, drive-thru ordering, employee assistance, front-desk workflows, IT support, HR support, outbound communication, and voice commerce. SoundHound also provides security controls such as PII detection and masking, tenant isolation, encryption, access management, and auditable records of agent decisions and actions. The company supports industries including automotive, healthcare, financial services, insurance, restaurants, retail, telecommunications, travel, hospitality, utilities, and small businesses. SoundHound AI is intended for organizations seeking enterprise-grade conversational automation that can connect voice interactions with real operational systems and business processes.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Operata

Integrations

Operata

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

SensorHound

Founded

2013

Country

United States

Website

www.sensorhound.com

Vendor Details

Company Name

SoundHound AI

Founded

2005

Country

United States

Website

www.soundhound.com

Product Features

Product Features

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Speech Recognition

Audio Capture
Automatic Form Fill
Automatic Transcription
Call Analysis
Concatenated Speech
Continuous Speech
Customizable Macros
Multi-Languages
Specialty Vocabularies
Speech-to-Text Analysis
Variable Frequency
Voice Recognition

Text to Speech

API
Adjust Speaking Rate / Pitch
Audio Optimization
Custom Lexicons
Different Voice Choices
Multi-Language Support
Synchronize Speech

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