Average Ratings 1 Rating

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

Run customer service and marketing from a single screen. SendSeven unifies eight channels — WhatsApp, SMS, email, Instagram, Facebook Messenger, Live Chat, Telegram and browser push — in one shared team inbox, so every conversation lands in the same place with assignments, tags and internal notes. As an official Meta Business Partner, it offers the WhatsApp Business API with Coexistence, letting you keep an existing number without migrating to the Cloud API. Beyond the inbox, a campaign builder reaches segmented audiences with WhatsApp broadcasts, SMS, email newsletters and browser-push notifications, while an AI chatbot answers from your own knowledge base, scores its confidence and hands the chat to a colleague when it is unsure. You can automate routing and replies in a no-code visual flow builder, and wire everything up through a REST API, webhooks and ready-made Zapier and n8n integrations, with MCP support for AI agents. Full-Suite plans are Basic at €49, Professional at €79 (which adds AI and automation), Scale at €199 and Enterprise at €499 per month, each including a message bundle plus a low rate for anything beyond it. Developers can begin with API Only from €9 per channel each month. Nothing is charged per user, teammates and contacts are unlimited, incoming messages cost nothing, and billing can be cancelled monthly. The whole platform is GDPR-compliant, built and hosted in Germany on EU servers in Frankfurt, and a 14-day free trial with 100 test messages needs no credit card.

Description

Wati is an end-to-end WhatsApp API solution for SMBs. Using powerful chatbots, APIs, integrations, and customer intelligence capabilities, WATI enables efficient sales, marketing, and customer support. With over 6000 brands across 78 countries using WATI, our customers have generated $35M in sales, increased customer acquisition by 72%, improved customer satisfaction by 87%, and reduced support costs by $10K.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

WhatsApp Yes 
Zapier Yes 
CRMJIO No 
Facebook Messenger Yes 
HubSpot CRM No 
HubSpot Customer Platform No 
Klaviyo No 
Nekton.ai No 
Salesforce No 
Sell.Do No 
Swift AMS No 
Telegram Yes 
Truto No 
Typof No 
WiserReview No 
WooCommerce No 
Workers by Delos No 
Workpex No 
Zoho CRM No 
n8n Yes 

Integrations

WhatsApp Yes 
Zapier Yes 
CRMJIO Yes 
Facebook Messenger No 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Klaviyo Yes 
Nekton.ai Yes 
Salesforce Yes 
Sell.Do Yes 
Swift AMS Yes 
Telegram No 
Truto Yes 
Typof Yes 
WiserReview Yes 
WooCommerce Yes 
Workers by Delos Yes 
Workpex Yes 
Zoho CRM Yes 
n8n No 

Pricing Details

€9 per channel/month
Fixed monthly plans, each with an included message bundle; beyond it you pay a transparent per-message rate. Basic €49, Professional €79 (adds AI & automation), Scale €199, Enterprise €499. Developers can use API Only from €9 per channel/month. No per-user fees, unlimited users and contacts, inbound messages always free, cancel monthly. No hidden fees, no setup costs — the plan price is what you pay. Includes a 14-day free trial with 100 test messages, no credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$40 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

SendSeven GmbH

Founded

2026

Country

Germany

Website

sendseven.com

Vendor Details

Company Name

Wati

Founded

2015

Country

Hong Kong

Website

wati.io

Product Features

Customer Communications Management

Batch Communications Yes 
Chat / Messaging Yes 
Content Management No 
Email Distribution Yes 
Interactive Content Yes 
Multi-Channel Communications Yes 
On-Demand Communications No 
Personalization Yes 
Print Management No 
Template Management Yes 
Video Content No 

Product Features

Conversational AI

Code-free Development Yes 
Contextual Guidance Yes 
For Developers Yes 
Intent Recognition No 
Multi-Languages Yes 
Omni-Channel Yes 
On-Screen Chats No 
Pre-configured Bot Yes 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Customer Service

Alerts / Escalation Yes 
Appointment Management Yes 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat Yes 
Performance Metrics Yes 
Queue Management No 
Self Service Portal Yes 
Social Media Integration No 
Surveys & Feedback Yes 
Virtual Assistant Yes 
Workflow Management Yes 

Alternatives

Alternatives