Average Ratings 6 Ratings

Total
ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

SendApp is a comprehensive platform for business communication and conversational automation, enabling organizations to efficiently handle customer interactions through a unified interface. The platform is compatible with the official WhatsApp Business API and facilitates communication via various channels, including WhatsApp, Telegram, SMS, email, Instagram, Messenger, web chat, and voice. With features like a centralized team inbox, robust contact management, AI-enhanced customer support, automated workflows, notifications, marketing campaigns, and seamless integrations with third-party applications and e-commerce systems, SendApp streamlines communication processes. Companies can leverage SendApp to automate various tasks such as customer support, sales dialogues, transactional notifications, appointment reminders, and more. This platform is specifically tailored for businesses, agencies, e-commerce ventures, and professionals who aim to centralize and enhance their customer communication efforts while improving efficiency. Additionally, it empowers teams to respond to customer inquiries swiftly, ensuring a cohesive and responsive customer experience across multiple channels.

Description

WaliChat serves as a communication solution tailored for teams leveraging WhatsApp to interact with their customers. As businesses expand, they often face challenges when they can no longer rely on a single phone; WaliChat addresses this issue by enabling multiple users to manage one or more WhatsApp numbers directly from their computers or mobile devices at the same time. Importantly, it seamlessly integrates with your current WhatsApp Business number, allowing you to connect without the need to migrate data or lose any chat history—simply link it and begin using it immediately. Essential Features of WaliChat Collaborative Inbox for Teams: Rather than sharing a single phone, your whole support or sales team can access the platform, view incoming messages, and respond efficiently. You can delegate specific conversations to individual team members to ensure organization and clarity. User-Friendly AI & Automation: The platform includes a visual tool known as "Flows," which allows you to create AI agents. These agents go beyond simple "out of office" messages; they can be trained using your business information to provide answers to frequently asked questions or to qualify leads around the clock without requiring human intervention. This enhances productivity and ensures timely customer interactions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Messenger Yes 
Instagram Yes 
Telegram Yes 
TikTok Yes 

Integrations

WhatsApp Yes 
Facebook Messenger No 
Instagram No 
Telegram No 
TikTok No 

Pricing Details

€19/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$39/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SendApp

Founded

2019

Country

Italy

Website

sendapp.live

Vendor Details

Company Name

WaliChat

Founded

2021

Country

United Kingdom

Website

wali.chat

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

Alternatives

Alternatives

ChatFlow Reviews

ChatFlow

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