Average Ratings 6 Ratings
Average Ratings 0 Ratings
Description
SendApp is a comprehensive platform for business communication and conversational automation, enabling organizations to efficiently handle customer interactions through a unified interface. The platform is compatible with the official WhatsApp Business API and facilitates communication via various channels, including WhatsApp, Telegram, SMS, email, Instagram, Messenger, web chat, and voice. With features like a centralized team inbox, robust contact management, AI-enhanced customer support, automated workflows, notifications, marketing campaigns, and seamless integrations with third-party applications and e-commerce systems, SendApp streamlines communication processes. Companies can leverage SendApp to automate various tasks such as customer support, sales dialogues, transactional notifications, appointment reminders, and more. This platform is specifically tailored for businesses, agencies, e-commerce ventures, and professionals who aim to centralize and enhance their customer communication efforts while improving efficiency. Additionally, it empowers teams to respond to customer inquiries swiftly, ensuring a cohesive and responsive customer experience across multiple channels.
Description
WaliChat serves as a communication solution tailored for teams leveraging WhatsApp to interact with their customers. As businesses expand, they often face challenges when they can no longer rely on a single phone; WaliChat addresses this issue by enabling multiple users to manage one or more WhatsApp numbers directly from their computers or mobile devices at the same time.
Importantly, it seamlessly integrates with your current WhatsApp Business number, allowing you to connect without the need to migrate data or lose any chat history—simply link it and begin using it immediately.
Essential Features of WaliChat
Collaborative Inbox for Teams: Rather than sharing a single phone, your whole support or sales team can access the platform, view incoming messages, and respond efficiently. You can delegate specific conversations to individual team members to ensure organization and clarity.
User-Friendly AI & Automation: The platform includes a visual tool known as "Flows," which allows you to create AI agents. These agents go beyond simple "out of office" messages; they can be trained using your business information to provide answers to frequently asked questions or to qualify leads around the clock without requiring human intervention. This enhances productivity and ensures timely customer interactions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
WhatsApp
Yes
Facebook Messenger
Yes
Instagram
Yes
Telegram
Yes
TikTok
Yes
Integrations
WhatsApp
Yes
Facebook Messenger
No
Instagram
No
Telegram
No
TikTok
No
Pricing Details
€19/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$39/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SendApp
Founded
2019
Country
Italy
Website
sendapp.live
Vendor Details
Company Name
WaliChat
Founded
2021
Country
United Kingdom
Website
wali.chat
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No