Average Ratings 6 Ratings
Average Ratings 0 Ratings
Description
SendApp is a comprehensive platform for business communication and conversational automation, enabling organizations to efficiently handle customer interactions through a unified interface. The platform is compatible with the official WhatsApp Business API and facilitates communication via various channels, including WhatsApp, Telegram, SMS, email, Instagram, Messenger, web chat, and voice. With features like a centralized team inbox, robust contact management, AI-enhanced customer support, automated workflows, notifications, marketing campaigns, and seamless integrations with third-party applications and e-commerce systems, SendApp streamlines communication processes. Companies can leverage SendApp to automate various tasks such as customer support, sales dialogues, transactional notifications, appointment reminders, and more. This platform is specifically tailored for businesses, agencies, e-commerce ventures, and professionals who aim to centralize and enhance their customer communication efforts while improving efficiency. Additionally, it empowers teams to respond to customer inquiries swiftly, ensuring a cohesive and responsive customer experience across multiple channels.
Description
WRKZY consolidates shared conversations from WhatsApp and email, along with contact and company information, sales pipelines, catalogs, quotes, campaigns, tasks, and workflow automation into a single, organized workspace. This platform enables teams to assign conversations, maintain a comprehensive customer history during transitions, link commercial activities to the relevant messages, and ensure clarity regarding the next actions and responsible individuals. Tailored for B2B sales, customer support, success, and operations teams, it enhances collaboration and efficiency. Additionally, the integration of AI facilitates the creation of summaries, drafts, and useful suggestions, while users retain oversight and accountability for the ensuing actions.
Key features include shared WhatsApp and email conversations, team inboxes with ownership and routing options, detailed contact and company records, controls for conversation status, priority settings, follow-up reminders, and SLA management. It also offers configurable sales pipelines, product and service catalogs, streamlined quote creation, buyer-review workflows, WhatsApp and email marketing campaigns, and robust workflow automation capabilities. Furthermore, the AI-assisted summaries help in distilling essential information, making it easier for teams to stay informed and proactive.
API Access
Has API
No
API Access
Has API
No
Integrations
WhatsApp
Yes
Facebook Messenger
Yes
Google
No
Instagram
Yes
Microsoft 365
No
Telegram
Yes
TikTok
Yes
Integrations
WhatsApp
Yes
Facebook Messenger
No
Google
Yes
Instagram
No
Microsoft 365
Yes
Telegram
No
TikTok
No
Pricing Details
€19/month
Free Trial
Yes
Free Version
Yes
Pricing Details
₹1,000/user/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
SendApp
Founded
2019
Country
Italy
Website
sendapp.live
Vendor Details
Company Name
WRKZY
Country
India
Website
www.wrkzy.com
Product Features
WhatsApp Marketing
API
No
Alerts
No
Autoresponder
No
Bulk Messaging
No
Campaign Management
No
Contact Management
No
Multi-Language Support
No
Reporting / Analytics
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No