Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Second CRM is a technology platform that covers sales, customer service, and operations. It allows small to medium-sized businesses to implement data-driven standard processes that increase productivity and help them scale.
Second CRM for Industries is a preconfigured Second CRM solution that allows customers to immediately take advantage of the best practices and receive enterprise-level support.
Description
eCockpit is a versatile cloud-based platform designed as a CRM and ERP solution tailored for small to medium enterprises. This comprehensive system integrates various functions including customer and contact management, invoicing, recurring billing, service tracking, employee management, task organization, calendars, newsletters, SMS communications, business documentation, storage of files, delivery notes, and workflows for both routes and field services. Additionally, it facilitates photo documentation, cash register operations, accounting exports, VoIP capabilities, and the use of barcode scanners and receipt printers, all within a single interface. The platform also supports mobile workflows, empowering field employees with tools for managing tasks, recording work hours, capturing images, pinpointing locations, and documenting deliveries with signatures. By utilizing eCockpit, SMEs can effectively transition from disconnected tools to streamlined digital processes, automate repetitive administrative tasks, and benefit from dedicated, localized support. Furthermore, this unified approach not only enhances efficiency but also fosters better collaboration across various business functions.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Google Calendar
Yes
Microsoft 365
Yes
QuickBooks Online
Yes
Shopify
Yes
Stripe
Yes
Xero
Yes
Integrations
Google Calendar
No
Microsoft 365
No
QuickBooks Online
No
Shopify
No
Stripe
No
Xero
No
Pricing Details
$10/month/user
$10 per month per user for base system. Add-ons starting at $36/month/user
Free Trial
Yes
Free Version
No
Pricing Details
€99/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Soft Solvers Solutions
Founded
2010
Country
Singapore
Website
www.secondcrm.com
Vendor Details
Company Name
AHK Softwaregutachten.at e.U.
Country
Austria
Website
ecockpit.at/
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
Yes
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
Yes
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
Yes
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
ERP
Accounting Integration
No
Accounting Management
No
CRM
No
Dashboard
No
Distribution Management
No
Enterprise Asset Management
No
Financial Management
No
HR Management
No
Inventory Management
No
Order Management
No
Project Management
No
Purchase Order Management
No
Purchasing
No
Reporting/Analytics
No
Sales Management
No
Supply Chain Management
No
Warehouse Management
No