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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Second CRM is a technology platform that covers sales, customer service, and operations. It allows small to medium-sized businesses to implement data-driven standard processes that increase productivity and help them scale. Second CRM for Industries is a preconfigured Second CRM solution that allows customers to immediately take advantage of the best practices and receive enterprise-level support.

Description

eCockpit is a versatile cloud-based platform designed as a CRM and ERP solution tailored for small to medium enterprises. This comprehensive system integrates various functions including customer and contact management, invoicing, recurring billing, service tracking, employee management, task organization, calendars, newsletters, SMS communications, business documentation, storage of files, delivery notes, and workflows for both routes and field services. Additionally, it facilitates photo documentation, cash register operations, accounting exports, VoIP capabilities, and the use of barcode scanners and receipt printers, all within a single interface. The platform also supports mobile workflows, empowering field employees with tools for managing tasks, recording work hours, capturing images, pinpointing locations, and documenting deliveries with signatures. By utilizing eCockpit, SMEs can effectively transition from disconnected tools to streamlined digital processes, automate repetitive administrative tasks, and benefit from dedicated, localized support. Furthermore, this unified approach not only enhances efficiency but also fosters better collaboration across various business functions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

Google Calendar Yes 
Microsoft 365 Yes 
QuickBooks Online Yes 
Shopify Yes 
Stripe Yes 
Xero Yes 

Integrations

Google Calendar No 
Microsoft 365 No 
QuickBooks Online No 
Shopify No 
Stripe No 
Xero No 

Pricing Details

$10/month/user
$10 per month per user for base system. Add-ons starting at $36/month/user
Free Trial Yes 
Free Version No 

Pricing Details

€99/month
Free Trial No 
Free Version Yes 

Deployment

Web-Based No 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Soft Solvers Solutions

Founded

2010

Country

Singapore

Website

www.secondcrm.com

Vendor Details

Company Name

AHK Softwaregutachten.at e.U.

Country

Austria

Website

ecockpit.at/

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage Yes 
Email Marketing Yes 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals Yes 
Segmentation Yes 
Social Media Integration Yes 
Task Management Yes 
Territory Management Yes 

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

ERP

Accounting Integration No 
Accounting Management No 
CRM No 
Dashboard No 
Distribution Management No 
Enterprise Asset Management No 
Financial Management No 
HR Management No 
Inventory Management No 
Order Management No 
Project Management No 
Purchase Order Management No 
Purchasing No 
Reporting/Analytics No 
Sales Management No 
Supply Chain Management No 
Warehouse Management No 

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