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Description
ScalePad Cognition360 revolutionizes the ticket data from ConnectWise PSA into insightful and predictive business intelligence tailored for managed service providers. It features an extensive array of over 130 interactive reports and benchmarks that reveal underlying insights related to profitability, technician productivity, ticket trends, project outcomes, agreement renewals, and various other aspects. By utilizing a specialized data warehouse for reporting, Cognition360 effectively reduces the load on production systems, facilitating both historical trend examination and "what-if" scenarios. The incorporation of advanced machine learning and AI technology enhances predictive analytics, empowering MSP executives and virtual CIOs to pinpoint capacity issues, uncover hidden cost factors, assess client profitability, and identify operational hurdles, which can lead to a boost in profitability of 10–15%. Furthermore, for users of ConnectWise Manage, the integration process is straightforward, necessitating minimal setup and capitalizing on existing Power BI licenses for easy report visualization and interpretation. This innovative approach not only streamlines reporting but also provides actionable insights that can drive strategic business decisions.
Description
Wise-Pay is the essential payment solution that helps you minimize cash gaps. With over 26,000 users, it offers integrated payment automation from some of the largest providers worldwide, ensuring that you’ll never need to pursue payments again. Handling invoices can be costly, but Wise-Pay streamlines the reconciliation of invoice payments within your accounting system and generates client invoices for various payment scenarios, including credit card surcharges. It breaks down barriers to accessing numerous platforms, resulting in a payment process that is not only fast but incredibly easy for your customers. Notable integrations include ConnectWise Customer Portal, CW Sell, Invarosoft IT Support Panel, Desk Director, QuoteWerks, CloudRadial, and iSell eCommerce Platform. By incorporating Wise-Pay, you can eliminate tedious tasks ranging from banking checks to account reconciliations, allowing you to focus on what truly matters in your business. Experience a significant boost in efficiency and customer satisfaction as you modernize your payment processes.
API Access
Has API
No
API Access
Has API
No
Integrations
ConnectWise PSA
Yes
CloudRadial
No
ConnectWise CPQ
No
DeskDirector
No
Invarosoft
No
Microsoft Power BI
Yes
QuoteWerks
No
ScalePad
Yes
Strategy Overview
No
Integrations
ConnectWise PSA
Yes
CloudRadial
Yes
ConnectWise CPQ
Yes
DeskDirector
Yes
Invarosoft
Yes
Microsoft Power BI
No
QuoteWerks
Yes
ScalePad
No
Strategy Overview
Yes
Pricing Details
$449 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ScalePad
Founded
2015
Country
Canada
Website
www.scalepad.com/cognition360/
Vendor Details
Company Name
Wise-Sync
Founded
2013
Country
Australia
Website
www.wise-sync.com/wise-pay
Product Features
Business Intelligence
Ad Hoc Reports
No
Benchmarking
No
Budgeting & Forecasting
No
Dashboard
No
Data Analysis
No
Key Performance Indicators
No
Natural Language Generation (NLG)
No
Performance Metrics
No
Predictive Analytics
No
Profitability Analysis
No
Strategic Planning
No
Trend / Problem Indicators
No
Visual Analytics
No
MSP
Backup Management
No
Billing & Invoicing
No
CRM
No
Dashboard
No
Help Desk
No
Issue Management
No
Live Chat
No
Patch Management
No
Privileged Access Management (PAM)
No
Project Management
No
Remote Access
No
Remote Systems Monitoring
No
Scheduling
No
Product Features
Billing and Invoicing
Billing Portal
No
Contact Database
No
Contingency Billing
No
Customer Portal
No
Customizable Invoices
No
Dunning Management
No
Hourly Billing
No
Invoice History
No
Mobile Payments
No
Multi-Currency
No
Online Invoicing
No
Online Payments
No
Payment Processing
No
Project Billing
No
Recurring/Subscription Billing
No
Service Ticket Billing
No
Tax Calculator
No
