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support

Description

Sara is a comprehensive platform designed for client communication and workflow management, serving as a central hub for state, federal, nonprofit, vocational rehabilitation, workforce development, veterans affairs, criminal justice, and health and human services agencies. By streamlining administrative tasks, automating client follow-ups, and enhancing compliance, it integrates seamlessly with existing case management systems. The platform simplifies routine operations such as two-way texting and email, scheduling appointments and sending reminders, creating automated case notes, capturing documents along with e-signatures, conducting surveys, and facilitating HIPAA-compliant video conferencing. Furthermore, it meticulously records and syncs communications to the agency’s official system, supports an unlimited number of messaging templates and workflows, and is customizable to fulfill specific compliance and program needs. As a result, agencies can efficiently scale their operations while ensuring consistent engagement with their caseloads, ultimately leading to improved service delivery. This adaptability allows agencies to meet the evolving demands of their respective fields effectively.

Description

Our platform is continuously adapting to enhance the experience for our users and the communities they uplift. With a secure and adaptable framework, we have become a partner for innovative communities and institutions nationwide through Unite Us. The initial phase of a client’s engagement typically involves screening to uncover their various simultaneous needs. We are agnostic when it comes to screening tools, allowing us to tailor your inquiries with our algorithms to forecast risks and provide immediate strategies for addressing your clients' needs. Rather than merely seeking out resources and making referrals, our integrated platform ensures that every organization within your network can track client progress, understand the journey they took, and see the specific outcomes that benefited their health. It is crucial that organizations receiving referrals are equipped with the right information to effectively assist each client, and our platform aims to facilitate that. By fostering this level of insight and collaboration, we empower organizations to create a more impactful support system for those they serve.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

VirtualHealth HELIOS No 

Integrations

VirtualHealth HELIOS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sara

Founded

2010

Country

United States

Website

saraworks.com

Vendor Details

Company Name

Unite Us

Founded

2013

Country

United States

Website

uniteus.com/platform/

Product Features

Human Services

Case Management No 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

Product Features

Community

Content Management No 
Content Moderation No 
Discussions / Forums No 
Event Management No 
Group Management No 
Ideation / Crowdsourcing No 
Member Directory No 
Membership Management No 
Social Media Management No 
Website Management No 
White Label No 

Human Services

Case Management No 
Certification & Licensing No 
Child Welfare Management No 
Document Management No 
Reporting & Statistics No 
Scheduling No 
Time Tracking No 
Training Management No 

Population Health Management (PHM)

Analytics No 
Cost-of-Care Analysis No 
Data Storage No 
EMR/EHR Integration No 
Patient Engagement No 
Patient Identification No 
Patient Risk Stratification No 
Patient-Reported Outcomes No 
Payment Bundling No 
Predictive Alerts No 
Test & Treatment Reminders No 
Utilization Tracking No 

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