Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Your IT can be the leader of the digital back-office journey. SapphireIMS transforms IT operations with its agile and intelligent solutions for IT Service Management and IT Asset Management. Fully digitized, automated IT functions with ITIL practices pave the way for all the other functions. SapphireIMS automates your back-office operations, and brings the ITIL benefits to each function. Enterprise Service Management connects all your functions and breaks down silos. Enterprise Asset Management automates the management and tracking of all assets, from IT to non-IT, physical to virtual, software to hardware, contracts to entitlements, and hardware to software. This allows for savings of up to 40%. You can prioritize and manage all compliances and risks with the help of pre-built templates, intelligent automation, and alignment to industry-specific regulations.
Description
Achieve effective oversight of fixed IT assets while ensuring streamlined license management, compliance tracking, and cost savings, all facilitated by easy-to-install micro agents and user-friendly software reports. With the ability to remotely control and distribute software to any internet-connected PC without requiring a VPN, you can keep your systems current through patch management tools designed for Windows and various ITIL software environments. This system features remote access capabilities, allowing you to assist users across different locations seamlessly. You can provide top-tier systems management for your global desktop assets regardless of their network connection status. Detailed asset management reveals the existing resources, while continuous helpdesk interactions, reports, and audits document the modifications being made by end users to their systems. Additionally, TriActive offers a SaaS service desk solution comprising three integrated components to enhance your IT operations. This comprehensive approach ensures that your organization remains agile and responsive to both asset management and user support needs.
API Access
Has API
No
API Access
Has API
No
Integrations
Quickwork
Yes
SAP Business One
Yes
Synoptos
No
eG Enterprise
Yes
Integrations
Quickwork
No
SAP Business One
No
Synoptos
Yes
eG Enterprise
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Tecknodreams Software Consulting
Founded
2002
Country
India
Website
www.sapphireims.com
Vendor Details
Company Name
TriActive
Website
ignitetech.com/softwarelibrary/triactive
Product Features
IT Asset Management
Asset Tracking
Yes
Audit Management
Yes
Compliance Management
Yes
Configuration Management
Yes
Contract/License Management
Yes
Cost Tracking
Yes
Depreciation Management
Yes
IT Service Management
Yes
Inventory Management
Yes
Maintenance Management
Yes
Procurement Management
Yes
Requisition Management
Yes
Supplier Management
Yes
Product Features
Asset Tracking
Activity Tracking
No
Audit Trails
No
Barcoding / RFID
No
Checkout / Check-In
No
Depreciation Tracking
No
Disposal Tracking
No
Inventory Management
No
Location Tracking
No
QR Codes
No
Reservations
No
Service History
No