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Description
Stay connected with all your contacts through the Messages app on your smartphone, making it incredibly simple to send photos, express yourself with emojis, or just drop a quick message. The app offers a variety of functionalities such as muting specific conversations or assigning unique tones for different contacts, enhancing your messaging experience. Please note that the features and instructions provided here are specific to the default Messages app on Samsung devices that run Android 9.0 Pie or higher, and do not apply to carrier or third-party apps. Additionally, if you wish to add a personal touch to your phone's appearance, Samsung allows you to change the theme of your Messages app. For further customization, you can modify the font settings on your device for use in Messages, and you even have the option to set a distinctive wallpaper or background color for individual conversation threads. To customize a specific conversation, simply tap on More options, represented by three vertical dots, and then select Customize wallpaper to personalize your messaging experience. This level of customization ensures that your communication remains not only functional but also visually appealing.
Description
Meet Your New Customer Communications Platform
A single platform that allows customers to communicate with you via any channel. You will enjoy closer collaboration, more efficient workflows, and happier customers.
A central hub for all incoming messages allows you to collaborate more efficiently. You will be more accessible, flexible, and create better workflows using WhatsApp Business, Messenger Messenger, Livechat and Apple Business Chat.
Platform
Multichannel Inbox
Analytics & Insights
Channels & Features:
WhatsApp Business API
Social Messaging
Outbound Messaging
Livechat
Chat widget
Teams module
Smart routing
Call deflection
Tag & label management
User management
Contact management
API Access
Has API
No
API Access
Has API
Yes
Integrations
ASTRAD DSP
Yes
Apple Business Chat
No
Bird
No
CDK Global
No
Cisco Duo
Yes
Google Business Messages
No
Google Duo
Yes
Google Maps
No
Google Messages
Yes
Insocial
No
Integrations
ASTRAD DSP
No
Apple Business Chat
Yes
Bird
Yes
CDK Global
Yes
Cisco Duo
No
Google Business Messages
Yes
Google Duo
No
Google Maps
Yes
Google Messages
No
Insocial
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
€15 per user per month
Flexible prices for every type of business. You can select the right plan for your team.
*Billed annually
*Billed annually
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Samsung
Founded
1938
Country
South Korea
Website
www.samsung.com/us/support/answer/ANS00078947/
Vendor Details
Company Name
Saysimple
Founded
2014
Country
Netherlands
Website
saysimple.com
Product Features
Messaging
End-to-End Encryption (E2EE)
No
File Sharing
No
Groups / Channels
No
Payments
No
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
No
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
Yes
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
Yes
On-Demand Communications
No
Personalization
Yes
Print Management
No
Template Management
Yes
Video Content
No
Customer Engagement
Analytics
Yes
Churn Management
No
Communication Management
Yes
Community Management
No
Content Syndication
No
Feedback Collection
Yes
Gamification
No
Live Chat
Yes
Video Content
No
Live Chat
Canned Responses
Yes
Customizable Branding
No
Geo Targeting
No
Offline Form
Yes
Proactive Chat
Yes
Screen Sharing
No
Third Party Integration
Yes
Transfers / Routing
Yes
Website Visitor Tracking
No
Messaging
End-to-End Encryption (E2EE)
Yes
File Sharing
Yes
Groups / Channels
Yes
Payments
Yes
Search / Filter
Yes
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No
Team Chat
End-to-End Encryption (E2EE)
Yes
File Sharing
No
Groups / Channels
Yes
Payments
Yes
Search / Filter
No
Self-Destructing Messages
No
Stickers / GIFs
Yes
Threaded Discussion
No
Video Conferencing
No
Voice Calling
No