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Average Ratings 0 Ratings

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ease
features
design
support

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Write a Review

Description

Sameday is an innovative phone answering solution driven by AI, specifically designed for home service companies to ensure that every incoming call is addressed promptly. Available around the clock, Sameday's AI interacts with customers, arranges appointments, and shares information about the services offered, operating much like an exceptional sales agent. With an impressive 92% booking success rate over the phone, it serves businesses in 49 states. The platform easily integrates with multiple field service management tools such as ServiceTitan, Jobber, and Service Fusion, facilitating automated scheduling and seamless data updates. Furthermore, it can connect with current phone systems to improve responsiveness and enhance overall customer satisfaction. Utilizing cutting-edge natural language processing and machine learning technologies, Sameday discerns customer requirements, presents personalized solutions, and optimizes technician dispatch depending on their location, skill set, and availability. This level of automation not only streamlines operations but also significantly boosts customer engagement and loyalty.

Description

Fonio serves as an AI-driven phone assistant that operates continuously, managing calls and conversations with a level of human-like responsiveness. It is capable of receiving incoming calls, interpreting the requests of each caller, addressing frequently asked questions, gathering organized information, escalating urgent matters or specialized questions, arranging appointments, and providing transcripts or callback notes when staff members are unavailable. Businesses have the flexibility to customize the assistant's voice, language preferences, greeting message, in-call actions, escalation procedures, and post-call processes without needing to write any code. Additionally, Fonio efficiently manages multiple calls simultaneously, which helps teams minimize missed calls and reduce wait times during peak hours. Its multilingual capabilities encompass over 35 languages, enabling it to automatically identify the language spoken by the caller, respond suitably, and even switch languages mid-conversation if necessary. The assistant seamlessly integrates with various calendar tools, customer relationship management systems, databases, and internal platforms via native integrations and APIs, facilitating tasks such as checking availability, retrieving data, and logging information. With Fonio's advanced features, businesses can enhance their communication efficiency and improve overall customer satisfaction.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Cal.com No 
Calendly No 
Discord Yes 
Facebook Yes 
Facebook Messenger Yes 
FieldRoutes Yes 
HubSpot CRM No 
Jobber Yes 
Mailchimp No 
Make No 
Notion No 
Salesforce No 
Service Fusion Yes 
ServiceTitan Yes 
Slack No 
Trello No 
WhatsApp No 
Wix Yes 
easySales Yes 
n8n No 

Integrations

Cal.com Yes 
Calendly Yes 
Discord No 
Facebook No 
Facebook Messenger No 
FieldRoutes No 
HubSpot CRM Yes 
Jobber No 
Mailchimp Yes 
Make Yes 
Notion Yes 
Salesforce Yes 
Service Fusion No 
ServiceTitan No 
Slack Yes 
Trello Yes 
WhatsApp Yes 
Wix No 
easySales No 
n8n Yes 

Pricing Details

$449 per month
Free Trial No 
Free Version No 

Pricing Details

€99 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sameday

Founded

2021

Country

United States

Website

www.gosameday.com

Vendor Details

Company Name

fonio

Founded

2024

Country

Austria

Website

www.fonio.ai/

Alternatives

Alternatives

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