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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sameday is an innovative phone answering solution driven by AI, specifically designed for home service companies to ensure that every incoming call is addressed promptly. Available around the clock, Sameday's AI interacts with customers, arranges appointments, and shares information about the services offered, operating much like an exceptional sales agent. With an impressive 92% booking success rate over the phone, it serves businesses in 49 states. The platform easily integrates with multiple field service management tools such as ServiceTitan, Jobber, and Service Fusion, facilitating automated scheduling and seamless data updates. Furthermore, it can connect with current phone systems to improve responsiveness and enhance overall customer satisfaction. Utilizing cutting-edge natural language processing and machine learning technologies, Sameday discerns customer requirements, presents personalized solutions, and optimizes technician dispatch depending on their location, skill set, and availability. This level of automation not only streamlines operations but also significantly boosts customer engagement and loyalty.

Description

Sonant serves as an AI receptionist specifically designed for property and casualty insurance agencies, transforming routine incoming calls into tangible revenue without the need for additional personnel. It operates around the clock, offering personalized interactions that mimic human conversation, quickly identifies callers, and effectively captures requests for quotes or services while also facilitating appointment scheduling and directing calls to agents as necessary. To enhance agency efficiency, it automatically summarizes discussions for integration into agency systems. Additionally, Sonant boasts multilingual capabilities, enabling seamless communication even within a single call, supports multiple calls simultaneously, and integrates smoothly with leading Agency Management Systems (AMS) such as EZLynx, Momentum, QQCatalyst, HawkSoft, AMS360, AgencyZoom, and Zywave, among others, as well as various calendars and automation tools. Furthermore, it is engineered for minimal latency and is specifically optimized for workflows within the insurance sector, featuring safeguards that prevent it from delving into intricate coverage details, ensuring compliance and focus on essential service delivery. By utilizing Sonant, insurance agencies can streamline operations and enhance customer engagement effortlessly.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AgencyZoom No 
Applied Epic No 
Calendly No 
Discord Yes 
EZLynx No 
Facebook Yes 
Facebook Messenger Yes 
Google Calendar No 
HawkSoft No 
Jobber Yes 
Microsoft Outlook No 
Momentum No 
QQCatalyst No 
Service Fusion Yes 
ServiceTitan Yes 
Vertafore AMS360 No 
Wix Yes 
Zapier No 
Zywave CPQ No 
easySales Yes 

Integrations

AgencyZoom Yes 
Applied Epic Yes 
Calendly Yes 
Discord No 
EZLynx Yes 
Facebook No 
Facebook Messenger No 
Google Calendar Yes 
HawkSoft Yes 
Jobber No 
Microsoft Outlook Yes 
Momentum Yes 
QQCatalyst Yes 
Service Fusion No 
ServiceTitan No 
Vertafore AMS360 Yes 
Wix No 
Zapier Yes 
Zywave CPQ Yes 
easySales No 

Pricing Details

$449 per month
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Sameday

Founded

2021

Country

United States

Website

www.gosameday.com

Vendor Details

Company Name

Sonant

Country

United States

Website

www.sonant.ai/

Alternatives

Alternatives