Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.

Description

MW’s XRP WOM is an adaptable platform designed to streamline the order fulfillment process by setting up specific business parameters, validating orders, and applying unique company rules. It offers users the ability to monitor order statuses in real-time and effectively handles a variety of complex exceptions for both regional and global customers. By implementing XRP WOM, organizations can efficiently create and manage orders while also facilitating external portals that connect customers and suppliers to their internal systems, existing enterprise resource planning, and warehouse management systems, such as XRP WMS. The platform supports role-based permissions, allows for order creation through catalog browsing, and features multi-language capabilities along with comprehensive customer and user management options. Users can track orders, view real-time statuses of pending, on-hold, and shipped orders, and maintain visibility into customer order history, while also benefiting from customizable reporting options and the ability to download/upload orders in various formats. Moreover, the flexibility of XRP WOM makes it a powerful tool for businesses looking to enhance their operational efficiency and responsiveness to customer needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

1440 Yes 
Canopy Yes 
Salesforce Yes 

Integrations

1440 No 
Canopy No 
Salesforce No 

Pricing Details

$0.15 per order
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Country

United States

Website

www.salesforce.com/products/commerce-cloud/ecommerce/order-management/

Vendor Details

Company Name

Meade Willis

Country

United States

Website

meadewillis.com/xrp-web-order-management/

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Product Features

Order Management

Back Order Management No 
Catalog Management No 
Inventory Management No 
Order Entry No 
Order Fulfillment No 
Order Tracking No 
Recurring Orders No 
Returns Management No 
Shipping Management No 
Special Order Management No 

Alternatives

Alternatives

item OMS Reviews

item OMS

Item
SKUPREME Reviews

SKUPREME

Skupreme