Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.
Description
Symphony Logistics Suite™ enhances your organization's logistics and supply chain management through a robust array of technology solutions. Embrace modern and digital warehousing practices which encompass improved workforce productivity, enhancements in workplace conditions, streamlined business operations, informed decision-making driven by data, and strategies for reducing costs and saving time. Recognized for its reliability and scalability, Symphony is the logistics technology that boosts customer satisfaction and contributes positively to your financial outcomes. Experience automation in your inventory management with precise real-time data, accessible regardless of your warehouse's location. The Symphony Order Management System™ facilitates a smoother order fulfillment journey across a diverse supply chain. Additionally, the Symphony Transportation Management System™ guarantees efficient supply chain oversight, effectively managing the planning, execution, and evaluation of Key Performance Indicators (KPI) related to shipping and trailer operations. This comprehensive suite not only supports operational efficiency but also positions companies to thrive in a competitive market.
API Access
Has API
No
API Access
Has API
No
Integrations
1440
No
Canopy
No
Salesforce
No
Pricing Details
$0.15 per order
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
Vendor Details
Company Name
Boon Software Consulting
Founded
1993
Country
Singapore
Website
www.boonsoftware.com/symphony-logistics-suite/
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Logistics
3PL
No
Barcoding / RFID
Yes
CRM
No
Container Tracking
No
Cross Docking
No
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
Order Management
Back Order Management
Yes
Catalog Management
No
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
No
Recurring Orders
Yes
Returns Management
No
Shipping Management
No
Special Order Management
Yes
Shipping
Air Shipping
Yes
Bills of Lading
Yes
Container Shipping
Yes
Freight Shipping
Yes
Ground Shipping
Yes
Import / Export
Yes
Ocean Shipping
Yes
Parcel Shipping
No
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
Warehouse Management
3PL Management
No
Barcoding / RFID
Yes
Category Customization
Yes
Channel Management
Yes
Demand Planning
Yes
Inventory Management
Yes
Location Control
No
Order Management
Yes
Purchasing
Yes
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes