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Description
Reduce expenses and promote effective growth with a customer-centric order management system. Enhance the efficiency of omnichannel order management by providing agents with a consolidated view across all channels, enabling them to effortlessly manage and adjust orders. Streamline orders to optimize for cost, speed, and sustainability through real-time inventory insights. Leverage automation and artificial intelligence to identify the most cost-effective workflows. Cater to demand flexibly with user-friendly tools and top-tier technology and resources. Amplify order volume while decreasing costs through these innovative features. Elevate support levels by consolidating order history and customer data into one accessible view. Enhance customer satisfaction by fulfilling orders more swiftly and economically. Integrate commerce experiences with visibility into real-time inventory management. Further elevate customer service and automation capabilities. Combine the strengths of Order Servicing with Service Cloud to deliver a truly cohesive experience for your customers. Ultimately, save time and boost profitability through efficient omnichannel fulfillment strategies, ensuring that your business remains competitive in a rapidly evolving marketplace.
Description
ShipBob, the leading global omnifulfillment solution, is designed for businesses of any size. It provides them with access to best-in class supply chain capabilities.
ShipBob's platform gives merchants a single view of all their sales channels, including their customers, products, inventory and orders. It also allows them to leverage real-time reporting and analytics.
ShipBob allows merchants to optimize their fulfillment operations within their own facilities using ShipBob’s WMS (ShipBob’s proprietary warehouse management software) or to outsource their fulfillment operations completely, having their orders picked up, packed and shipped by over 40 fulfillment centres across the United States and Canada, Europe and Australia.
ShipBob's proprietary fulfillment software, comprehensive customer support, and dozens tech and retail partners enable brands to build an affordable, scalable fulfillment strategy, and fulfill orders using seamless omnichannel connectivity.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Canopy
Yes
APIWORX
No
Bookkeeper360
No
Brightpearl
No
CartHook
No
Logicbroker
No
Loop Returns
No
NetSuite
No
OFX
No
Packhelp
No
Integrations
Canopy
Yes
APIWORX
Yes
Bookkeeper360
Yes
Brightpearl
Yes
CartHook
Yes
Logicbroker
Yes
Loop Returns
Yes
NetSuite
Yes
OFX
Yes
Packhelp
Yes
Pricing Details
$0.15 per order
Free Trial
Yes
Free Version
No
Pricing Details
Please request a quote. Pricing consists of 3 components: storage, receiving and order fulfillment (picking, packing and shipping).
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Salesforce
Country
United States
Website
www.salesforce.com/products/commerce-cloud/ecommerce/order-management/
Vendor Details
Company Name
ShipBob
Founded
2012
Country
United States
Website
www.shipbob.com
Product Features
Order Management
Back Order Management
No
Catalog Management
No
Inventory Management
No
Order Entry
No
Order Fulfillment
No
Order Tracking
No
Recurring Orders
No
Returns Management
No
Shipping Management
No
Special Order Management
No
Product Features
Inventory Management
Alerts/Notifications
Yes
Barcoding / RFID
No
Forecasting
Yes
Inventory Optimization
Yes
Kitting
Yes
Manufacturing Inventory Management
Yes
Mobile Access
Yes
Multi-Channel Management
Yes
Product Identification
Yes
Reorder Management
Yes
Reporting/Analytics
Yes
Retail Inventory Management
Yes
Supplier Management
No
Warehouse Management
Yes
Logistics
3PL
Yes
Barcoding / RFID
No
CRM
Yes
Container Tracking
No
Cross Docking
No
Fleet Management
No
Inventory Management
Yes
Order Management
Yes
Purchasing
No
Scheduling
No
Shipping Management
Yes
Transportation Management
No
Order Fulfillment
Choose Shipping Service
Yes
Global Shipping
Yes
Inventory Management
Yes
Multi-Channel Support
Yes
Order Management
Yes
Production Logistics
Yes
Recycling
Yes
Returns Management
Yes
Supply Chain Management
Yes
eCommerce Integration
Yes
Order Management
Back Order Management
Yes
Catalog Management
Yes
Inventory Management
Yes
Order Entry
Yes
Order Fulfillment
Yes
Order Tracking
Yes
Recurring Orders
Yes
Returns Management
Yes
Shipping Management
Yes
Special Order Management
Yes
Shipping
Air Shipping
Yes
Bills of Lading
No
Container Shipping
Yes
Freight Shipping
No
Ground Shipping
Yes
Import / Export
Yes
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
Yes
Shipment Tracking
Yes
Warehouse Management
Yes
Warehouse Management
3PL Management
No
Barcoding / RFID
No
Category Customization
No
Channel Management
Yes
Demand Planning
Yes
Inventory Management
Yes
Location Control
Yes
Order Management
Yes
Purchasing
No
Quality Control
Yes
Receiving / Putaway Management
Yes
Returns Management
Yes
Shipping Management
Yes
