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Description
Create a comprehensive understanding of your customers to provide them with the smooth experiences they desire. Establish consolidated customer profiles, highlight relevant information, and integrate all your data seamlessly on a single platform. Link your various data sources to a centralized hub for safe and efficient data sharing. Facilitate connections between applications and Salesforce organizations, ensuring that data flows effortlessly across all your cloud services. Allow your systems to identify each customer through a singular, reconciled profile. Equip data stewards with the tools necessary to adhere to regulatory requirements. Ensure that you deliver seamless interactions by accessing contact profiles and customer information from different organizations. By utilizing a unified customer profile, you can foster personalized engagement across all your cloud environments while enhancing customer satisfaction and loyalty. This holistic approach ultimately transforms the way you interact with your customer base.
Description
No matter if you're working from a home office, visiting a client, or operating in a dynamic environment, Smart Business Circle provides you with secure and encrypted access to your customer information whenever and wherever you need it. Its various modules, including sales, marketing, e-commerce, and service, seamlessly integrate into your existing IT framework, unlocking new possibilities. Customer data is meticulously gathered and organized, allowing the company to add personalized notes for each client. Employees can swiftly retrieve customer contacts and relevant information to tailor solutions that meet specific needs. Moreover, customer behavior and decision patterns are tracked, consolidated, and analyzed. The CRM's accessible database makes it easy to detect shifts in customer behavior, indicating evolving needs or the emergence of new competitors. It goes beyond simply addressing customers by name in emails; for instance, it can provide personalized discount suggestions that cater to the unique requirements of each customer during significant occasions. This level of customization not only enhances customer satisfaction but also fosters long-term loyalty.
API Access
Has API
API Access
Has API
Integrations
CT Mobile
Collate
Configure One Cloud
Delighted
EasyMovie
Global Shop Solutions
Indent
Influ2
Kinective Bridge
Salesforce
Integrations
CT Mobile
Collate
Configure One Cloud
Delighted
EasyMovie
Global Shop Solutions
Indent
Influ2
Kinective Bridge
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/solutions/customer-360/
Vendor Details
Company Name
Smart Business Circle
Founded
1992
Country
Switzerland
Website
www.smartbusinesscircle.com
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling
Product Features
Customer Data Platforms (CDP)
Behavioral Analytics
Campaign Management
Customer Profiles
Customer Segmentation
Data Integration
Data Matching
GDPR Compliance
Personalization
Predictive Modeling