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Description
Accelerate your growth in eCommerce by leveraging Salesforce Commerce Cloud, previously known as Demandware, which is designed with a focus on your customers. Maintain a competitive edge with a flexible commerce platform that integrates seamlessly with the leading CRM in the world. By connecting Commerce Cloud 360 with Slack, you can enhance collaboration, adjust rapidly to market needs, and create a cohesive customer journey that enhances success from any location, tailored for various industries. Boost both revenue and customer relationships through a fully integrated digital journey that combines data unification, personalized interactions, and revenue growth across multiple channels, facilitated by automation and AI, all anchored in a single source of truth. Increase your conversion rates and foster brand loyalty with a streamlined customer experience that spans from marketing and sales to commerce, fulfillment, service, and more. Choose between user-friendly click-based options or more sophisticated coding tools to build your ideal solution. Innovate quickly to keep pace with customer expectations, scale your operations globally, and adeptly respond to varying demand levels. Additionally, expand your commerce capabilities through a robust ecosystem of partner applications to enhance your offerings. This comprehensive approach empowers your business to thrive in an ever-evolving digital landscape.
Description
This platform represents the sole subscription business solution that merges omnichannel commerce, subscription management, billing, and predictive analytics into a cohesive user-focused framework. Your prospects, customers, partners, and internal teams require a contemporary system that facilitates effortless interactions with your brand, products, and integrated systems. Establishing lasting customer relationships transcends merely managing recurring billing; it hinges on automating processes that begin with the customer journey, focusing on user experiences and financial aspects seamlessly. Relying solely on revenue reports fails to capture the intricacies of evolving customer relationships. Each interaction with a user serves as a vital data point, essential for crafting a narrative that bridges the past with future engagements. With keylight, you can effortlessly create omnichannel customer journeys from the start. This platform not only encompasses commerce, billing, and analytics but also provides pre-built applications tailored for every user group, empowering businesses to effectively cultivate and monetize enduring customer relationships. Ultimately, this holistic approach ensures that every facet of the user experience is optimized for success.
API Access
Has API
API Access
Has API
Integrations
Beveel
CT Mobile
Candid
Cordial
Epicor CPQ
Extend
GRIN
HiConversion
HubSpot CRM
HubSpot Customer Platform
Integrations
Beveel
CT Mobile
Candid
Cordial
Epicor CPQ
Extend
GRIN
HiConversion
HubSpot CRM
HubSpot Customer Platform
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Salesforce
Founded
1999
Country
United States
Website
www.salesforce.com/products/commerce-cloud/overview/
Vendor Details
Company Name
keylight
Country
Germany
Website
keylight.com
Product Features
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Order Management
Back Order Management
Catalog Management
Inventory Management
Order Entry
Order Fulfillment
Order Tracking
Recurring Orders
Returns Management
Shipping Management
Special Order Management
Shopping Cart
Abandoned Cart Saver
Catalog Management
Credit Card Processing
Discount / Coupon Management
Inventory Control
Product Configurator
Product Ratings / Reviews
Refund Management
Returns Management
Shipping Management
Tax Management
Product Features
Billing and Provisioning
Billing & Invoicing
Carrier Access Billing
Contract Management
Customer Accounts
Customizable Billing
Flexible Rate Tables
Internet
Order Management
Post-Paid Systems
Pre-Paid Systems
Provisioning
Rating
Self Service Portal
Service Order System
VoIP
eCommerce
CRM
Catalog Management
Channel Management
Customer Accounts
Data Security
Email Marketing
Inventory Management
Kitting
Loyalty Program
Mobile Access
Multi-Store Management
Order Management
Product Configurator
Promotions Management
Returns Management
Reviews Management
SEO Management
Shopping Cart
Templates
Headless eCommerce
API
Content Management
Conversion Tracking
Customer Touchpoints
Integrated Development Environment (IDE)
Inventory Optimization
Web/Mobile App Development
Multi-Channel eCommerce
Catalog Management
Channel Management
Data Synchronization
Email Marketing
Inventory Management
Marketplace Integration
Mobile Commerce
Order Management
Promotions Management
Returns Management
SEO Management
Shopping Cart
Social Commerce
Recurring Billing
Customer Portal
Deferred Billing
Discount Management
Dunning Management
Invoice History
Multi-Currency
Multi-Period Recurring Billing
Payment Processing
Recurring Donations
Subscription Billing
Subscription Management
Cancellation Management
Discount / Coupon Management
Dunning Management
Enrollment Management
Product Catalog
Recurring Billing
Revenue Recognition
Revenue Recovery Tools
Self Service Portal
Subscription Plan Management
Tax Management
Trial Management
Usage Tracking/Analytics