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Description

CRM Analytics from Salesforce is a robust analytics platform designed to help businesses leverage their data to drive better outcomes. By combining AI-powered predictions with data insights, CRM Analytics enables businesses to quickly uncover actionable intelligence and make decisions faster. The platform offers customizable dashboards and key performance indicators (KPIs) tailored to different industries and roles, ensuring that businesses get valuable insights without needing to rely on complex data models. Integration with over 50 external data connectors allows businesses to get a complete view of their customer data, enhancing sales, service, and marketing strategies. CRM Analytics also automates repetitive tasks, streamlining operations and providing a more personalized experience for both employees and customers. With its ability to auto-scale and support billions of rows of data, the platform is built to grow with enterprises, offering secure, governed insights directly within the Salesforce workflow.

Description

telecrm: The CRM Designed for Telecalling Teams telecrm is an easy-to-use, robust CRM built to simplify telecalling and sales operations for growing teams. With seamless integrations for phone calls, WhatsApp, SMS, and email, it centralizes all your communication channels into one place—helping save time and improve overall efficiency. Why Choose telecrm? Increase Efficiency: Automate routine tasks so your team can concentrate on closing more deals. Higher Conversions: Smart reminders and consistent follow-ups help turn more prospects into paying customers. Real-Time Insights: Access detailed reports to monitor performance and refine your sales strategy. Ideal for sales teams across industries such as real estate, healthcare, and education, telecrm streamlines your workflow and helps you close deals more quickly.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Amazon Redshift Yes 
CloudApper iPaaS Yes 
Direct Debit Yes 
Google Cloud BigQuery Yes 
Heroku Yes 
Hightouch Yes 
HubiFi Yes 
Jitterbit Yes 
Journeybee Yes 
Meta Ads No 
Microsoft Dynamics 365 Yes 
QuerySurge Yes 
Rayven Yes 
Rox Yes 
Salesforce Agentforce Net Zero Yes 
Tadata Yes 
Talend Data Fabric Yes 
VZone Yes 
WhatsApp No 

Integrations

Amazon Redshift No 
CloudApper iPaaS No 
Direct Debit No 
Google Cloud BigQuery No 
Heroku No 
Hightouch No 
HubiFi No 
Jitterbit No 
Journeybee No 
Meta Ads Yes 
Microsoft Dynamics 365 No 
QuerySurge No 
Rayven No 
Rox No 
Salesforce Agentforce Net Zero No 
Tadata No 
Talend Data Fabric No 
VZone No 
WhatsApp Yes 

Pricing Details

$50 per user per month
Billed annually
Free Trial Yes 
Free Version No 

Pricing Details

$19 per month
$19/month/user (Billed Annually)
$29/month/user (Billed Quarterly)
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.tableau.com/products/crm-analytics

Vendor Details

Company Name

telecrm

Founded

2017

Country

India

Website

telecrm.in/

Product Features

Business Intelligence

Ad Hoc Reports No 
Benchmarking No 
Budgeting & Forecasting No 
Dashboard No 
Data Analysis No 
Key Performance Indicators No 
Natural Language Generation (NLG) No 
Performance Metrics No 
Predictive Analytics No 
Profitability Analysis No 
Strategic Planning No 
Trend / Problem Indicators No 
Visual Analytics No 

Predictive Analytics

AI / Machine Learning No 
Benchmarking No 
Data Blending No 
Data Mining No 
Demand Forecasting No 
For Education No 
For Healthcare No 
Modeling & Simulation No 
Sentiment Analysis No 

Reporting

Customizable Dashboard No 
Data Source Connectors No 
Drag & Drop No 
Drill Down No 
Email Reports No 
Financial Reports No 
Forecasting No 
Marketing Reports No 
OLAP No 
Report Export No 
Sales Reports No 
Scheduled / Automated Reports No 

Revenue Operations

AI Insights No 
Account Health Dashboard No 
Automatic CRM Updates No 
Contact / Activity Tracking No 
RevOps Automation No 
Revenue Dashboard No 
Revenue Intelligence / Reporting No 
Sales Analytics No 
Sales Forecasting No 
Third-Party Data Aggregation No 

Sales Analytics

Collaboration Tools No 
Dashboards No 
Forecasting Analytics No 
Ideal Customer Profile (ICP) No 
Lead Analytics No 
Pipeline Management No 
Predictive Forecasting No 
Predictive Lead Scoring No 
Sales Intelligence Reporting No 

Product Features

CRM

Calendar/Reminder System Yes 
Call Logging Yes 
Document Storage No 
Email Marketing No 
Internal Chat Integration Yes 
Lead Scoring Yes 
Marketing Automation Integration Yes 
Mobile Access Yes 
Quotes / Proposals No 
Segmentation No 
Social Media Integration Yes 
Task Management No 
Territory Management No 

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