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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Salesforce Agentforce Automotive is a purpose-built automotive CRM designed for OEMs, retailers, dealers, and captive finance organizations. It brings together driver profiles, vehicle data, and service history into one unified platform. By centralizing information, teams gain complete visibility into every customer interaction across the ownership lifecycle. AI-powered agents deliver real-time alerts, recommendations, and next-best actions directly within workflows. Sales and service teams can proactively engage drivers to resolve issues and enhance satisfaction. The platform streamlines management of leases, warranties, and claims to reduce friction and improve efficiency. Contextual data enables personalized offers, upgrades, and immersive in-vehicle experiences. Integration with Data 360, MuleSoft, Marketing Cloud, and Commerce Cloud expands data activation and engagement capabilities. Built-in automation increases productivity while reducing manual effort. Agentforce Automotive helps automotive organizations accelerate innovation and build long-term brand loyalty.

Description

Our innovative scheduling platform enables clients to view your live calendar and effortlessly book appointments within your shop management system. Steer offers a comprehensive array of marketing automation solutions designed to foster customer relationships while enhancing loyalty and retention. With our reputation management tool, you can gather and showcase authentic reviews from satisfied customers, boosting your online presence and credibility. Steer AI simplifies message management, ensuring that you maintain a personal connection with your clients. Our AI-powered replies allow you to swiftly customize and adjust communications, reducing the time spent on emails. Say goodbye to the inconvenience of managing appointment requests through phone calls or email. Our scheduling software is seamlessly integrated into your shop management system, delivering an exceptional experience for your customers and freeing up valuable time for your shop. Additionally, our automotive appointment software streamlines the process, making it effortless to oversee and coordinate customer bookings efficiently. In this way, you can focus more on service quality while maximizing operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoFluent No 
AutoS2000 No 
Collate Yes 
Droptop No 
GEM-CAR No 
Geotab No 
HITS No 
LANKAR PRO No 
Manager SE No 
MaxxTraxx No 
Mojio No 
NAPA TRACS No 
Omnique No 
Protractor No 
Salesforce Yes 
Shop Boss No 
Shop-Ware No 
StockTracker No 
Tekmetric No 
TireShop No 

Integrations

AutoFluent Yes 
AutoS2000 Yes 
Collate No 
Droptop Yes 
GEM-CAR Yes 
Geotab Yes 
HITS Yes 
LANKAR PRO Yes 
Manager SE Yes 
MaxxTraxx Yes 
Mojio Yes 
NAPA TRACS Yes 
Omnique Yes 
Protractor Yes 
Salesforce No 
Shop Boss Yes 
Shop-Ware Yes 
StockTracker Yes 
Tekmetric Yes 
TireShop Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$349 per month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Salesforce

Founded

1999

Country

United States

Website

www.salesforce.com/automotive/cloud/

Vendor Details

Company Name

Steer

Founded

2006

Country

United States

Website

steercrm.com

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

Product Features

Automotive CRM

Call Logging No 
Contact Management No 
Customer Support No 
Inventory Management No 
Lease Management No 
List Management No 
Marketing Automation No 
Product Catalog No 
Quotes / Proposals No 
Service Department Management No 
Showroom Management No 
Territory Management No 

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