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Average Ratings 21 Ratings

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support

Description

SYNERGYCHAT offers a fully live online chat service tailored for your website, boasting over a decade of experience as a national provider. Established in 2012, SYNERGYCHAT set out with the goal of delivering exceptional live chat services to various industries. By partnering with us, you can enhance the digital experience you provide to your customers. We identified early on the limitations of automated systems in this field, which often led to subpar customer service and increased frustration among users. Essentially, ineffective chat support can be more detrimental than having no chat option at all. Our live chat support service serves clients throughout the United States and Canada, and we have the potential to significantly increase your online leads each month. On average, our clients convert between 5-15% of leads generated from live chat, resulting in a remarkable return on investment that can multiply by 10-30 times, all while maintaining affordable pricing. Additionally, you have the flexibility to adjust or discontinue your subscription whenever it suits your needs, ensuring that our service remains aligned with your business goals. By choosing SYNERGYCHAT, you're investing in a solution that prioritizes customer satisfaction and engagement.

Description

Utilizing live chat software enhances communication with customers, enabling immediate engagement through web, mobile, and social platforms. In today's landscape, it's essential for businesses to connect with clients at their convenience, particularly when assistance is required. Over the last year, there has been a significant increase in customers turning to messaging and live chat applications for service inquiries. Incorporating live chat into your website facilitates interactions in a manner that aligns with customer comfort, leading to increased purchasing behavior and loyalty. Additionally, integrating live chat goes beyond merely catering to preferences; it also contributes to overall customer satisfaction and experience. Ultimately, this approach can significantly boost a brand's reputation and foster long-lasting relationships with its clientele.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Botmind No 
CorralData No 
Dataddo No 
LearnWorlds No 
Mobinyze No 
NeverBounce No 
Nutshell No 
Okta No 
Pendo No 
Shift No 
Slack No 
Sourcetable No 
TalentLMS No 
Toonimo No 
Ucraft No 
Zendesk No 
Zendesk Explore No 
Zendesk Gather No 
Zendesk Sell No 
Zendesk Talk No 

Integrations

Botmind Yes 
CorralData Yes 
Dataddo Yes 
LearnWorlds Yes 
Mobinyze Yes 
NeverBounce Yes 
Nutshell Yes 
Okta Yes 
Pendo Yes 
Shift Yes 
Slack Yes 
Sourcetable Yes 
TalentLMS Yes 
Toonimo Yes 
Ucraft Yes 
Zendesk Yes 
Zendesk Explore Yes 
Zendesk Gather Yes 
Zendesk Sell Yes 
Zendesk Talk Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$14.00/month/user
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

SYNERGYCHAT

Founded

2012

Country

United States

Website

www.synergychat.io

Vendor Details

Company Name

Zendesk

Founded

2007

Country

United States

Website

www.zendesk.com/service/messaging/live-chat-software/

Product Features

Product Features

Live Chat

Canned Responses Yes 
Customizable Branding Yes 
Geo Targeting Yes 
Offline Form Yes 
Proactive Chat Yes 
Screen Sharing Yes 
Third Party Integration Yes 
Transfers / Routing Yes 
Website Visitor Tracking Yes 

Alternatives

Alternatives

LiveChat Reviews

LiveChat

LiveChat Software