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Description
Edigin has created advanced call recording and quality monitoring solutions that cater to most communication systems currently in use. Their SVRX recording solution seamlessly integrates with these systems, ensuring the capture of essential communications along with pertinent call details. This versatile solution accommodates multi-site distributed architectures and can operate effectively in redundant environments. Additionally, it features integrated screen capture, agent evaluation, and offers customizable reporting analytics to suit various needs. The platforms that are compatible with this solution include major names such as Alcatel, Ascom, Aspect, Avaya, Bosch, Cisco, EADS, eON, Ericsson, Fujitsu, Intertel, LG, Mitel, NEC, Nitsuko, Nortel, Panasonic, Philips, Realtis, Rockwell, Samsung, Selta, Siemens, ShoreTel, Tadiran, Telrad, and Toshiba. The SVRX is capable of passive tapping on T1/E1 and analog trunks, as well as digital stations for the aforementioned systems, and it supports analog stations and port mirroring based recording for VoIP. Furthermore, it accommodates various VoIP protocols like Cisco Skinny, H.323, MGCP, SIP stations, and SIP trunks, making it a comprehensive solution for diverse communication environments. With such extensive compatibility, Edigin's offerings ensure that businesses can effectively monitor and analyze their communication processes.
Description
The VaxVoIP SIP Recording SDK is a development toolkit for Windows designed to help create SIPREC-compliant servers that can effectively capture and record audio from VoIP calls that utilize the SIP protocol. This toolkit is particularly useful for developers looking to build call-recording solutions suitable for use in contact centers, enterprise archiving, quality assessment, compliance processes, and audio analysis. Included with the SDK are various software components, comprehensive technical documentation, a demonstration application, and example projects for programming languages such as C#, VB.NET, Visual C++, and Delphi. Furthermore, it is compatible with SIPREC clients and Session Border Controllers, and can seamlessly integrate with both the VaxVoIP SIP Server SDK and the SIP Phone SDK clients. The supported audio codecs encompass G.711 u-law and a-law, GSM, iLBC, and G.729, ensuring versatility in audio quality. Additionally, the toolkit is designed to accommodate both Windows Server and desktop environments, facilitating multi-core and multi-processor functionality, managing recording sessions, and offering application-managed storage solutions. For those interested in exploring its capabilities, a fully functional 30-day trial version is provided, allowing users to evaluate its features thoroughly before making a commitment. This extensive range of features makes it an ideal choice for developers in the VoIP domain.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Pricing Details
$4,880/year
The annual license costs $4,880 for one service and server, with unlimited concurrent calls. The license includes technical support, updates and maintenance. A fully functional 30-day trial is available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Edigin
Website
edigin.com/call-recording/
Vendor Details
Company Name
VaxSoft
Founded
2004
Country
Pakistan
Website
www.vaxvoip.com/sip-recording-sdk
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
Yes
Instant Retrieval
No
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Product Features
Call Recording
Archiving
No
Call Sharing
No
Distributed Call Recording
No
Event Triggered Recording
No
File Transfer
No
Instant Retrieval
No
On-Demand Recording
No
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
