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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.

Description

We firmly hold that having a safe and dependable whistleblowing line is essential for every organization. These reporting mechanisms are vital not just for safeguarding whistleblowers but also for protecting the interests of the organizations themselves. By fostering a culture of open communication and addressing issues internally, organizations can significantly reduce the financial implications of reported irregularities while also minimizing the risk of adverse publicity. In line with our convictions, we provide a straightforward and secure version of our whistleblowing application at no cost, which includes features such as a secure reporting channel with an anonymous dialogue function, multi-tiered protection for whistleblower identities, no logging of IP addresses or timestamps, two-factor authentication for account safety, consistent security assessments through penetration testing, advanced case management with dual user accounts, email alerts, and conflict of interest oversight. Furthermore, this initiative not only encourages transparency but also enhances organizational integrity by ensuring that employees feel safe to voice their concerns.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Stonegate Advisors

Founded

2005

Country

United States

Website

www.stampcsm.com

Vendor Details

Company Name

ABC Transparency

Founded

2014

Country

Switzerland

Website

abctransparency.com/abc-whistleblower/

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Whistleblowing

Access Controls / Permissions No 
Automated Routing No 
Compliance Management No 
Customizable Branding No 
Multi-Language Support No 
Real-Time Chat No 
Reporting / Analytics No 
Workflow / Process Automation No 

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