Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
Description
We firmly hold that having a safe and dependable whistleblowing line is essential for every organization. These reporting mechanisms are vital not just for safeguarding whistleblowers but also for protecting the interests of the organizations themselves. By fostering a culture of open communication and addressing issues internally, organizations can significantly reduce the financial implications of reported irregularities while also minimizing the risk of adverse publicity. In line with our convictions, we provide a straightforward and secure version of our whistleblowing application at no cost, which includes features such as a secure reporting channel with an anonymous dialogue function, multi-tiered protection for whistleblower identities, no logging of IP addresses or timestamps, two-factor authentication for account safety, consistent security assessments through penetration testing, advanced case management with dual user accounts, email alerts, and conflict of interest oversight. Furthermore, this initiative not only encourages transparency but also enhances organizational integrity by ensuring that employees feel safe to voice their concerns.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Vendor Details
Company Name
ABC Transparency
Founded
2014
Country
Switzerland
Website
abctransparency.com/abc-whistleblower/
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Whistleblowing
Access Controls / Permissions
No
Automated Routing
No
Compliance Management
No
Customizable Branding
No
Multi-Language Support
No
Real-Time Chat
No
Reporting / Analytics
No
Workflow / Process Automation
No