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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.

Description

Tablet Command serves as a mobile solution for incident management and response, enhancing situational awareness, accelerating response times, streamlining operations, and boosting accountability among firefighters. Through this platform, incident commanders can easily position responding units on an emergency scene by simply tapping and dragging, while also monitoring their progress against essential checklists and recording each action with precise time stamps. Furthermore, Tablet Command acts as a comprehensive replacement for mobile data terminals, specifically designed to meet the unique demands of the Fire Service. Users can manage incidents directly on an interactive map, consolidating situational and resource status into one convenient view on their iPads. If responding to a wildland fire during nighttime hours, commanders can utilize daytime satellite imagery to assess the proximity of homes and vegetation. Additionally, the system allows for the generation of data as a natural outcome of incident management, offering customizable checklists that can be accessed instantly. Every completed task is not only logged but also time-stamped for accountability, providing a thorough record of activities throughout the incident. This innovative approach to incident management ensures that firefighters are well-equipped to respond efficiently in any situation.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Citizen RIMS No 

Integrations

Citizen RIMS Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$30 per month
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Stonegate Advisors

Founded

2005

Country

United States

Website

www.stampcsm.com

Vendor Details

Company Name

Tablet Command

Founded

2012

Country

United States

Website

tabletcommand.com

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Fire Department

Custom Map Views Yes 
Equipment Tracking Yes 
Event Calendar No 
Facility Pre-planning Data Yes 
In-Vehicle Navigation Yes 
Incident Response Checklists Yes 
Pictometry Imagery No 
Scheduling No 
Search No 

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