Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
Description
The Inspection Manager (TIM) is a mobile application tailored for professionals in property and facilities management, enabling seamless inspection and reporting. Users can perform inspections, attach images, and assign tasks directly from their mobile devices, effectively replacing traditional paper checklists and spreadsheets. With 38 customizable checklists, the app ensures that reporting is both detailed and accurate, thereby improving compliance and safety measures. Features such as GPS-stamped and annotated photos, voice-to-text capabilities, and the option for digital signatures make the inspection process more efficient. TIM also allows for offline reporting, syncing data as soon as the connection is restored, and can instantly produce professional PDF reports, which include separate documents for corrective actions on identified issues. An online dashboard enhances the ability to track inspections and resolutions, fostering accountability and facilitating effective communication among team members. This innovative tool not only streamlines workflows but also significantly contributes to improved operational efficiency for organizations.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$40.00/month/user
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Vendor Details
Company Name
The Inventory Manager
Website
www.theinspectionmanager.co.uk
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Inspection
Appointment Management
No
Customer Database
No
Dispatch Management
No
Equipment Tracking
Yes
Photos In Reports
Yes
Print on Site
No
Report Templates
Yes
Speech Recognition
No
Subcontractor Management
Yes