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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.

Description

Instead of sifting through countless Gong recordings, browsing through numerous tickets, or spending excessive time navigating your CRM, Sturdy delivers the essential facts in mere seconds. While summaries are beneficial, Sturdy's AI elevates them by providing immediate insights into trends and crucial points to monitor. You can easily determine your next steps without the uncertainty of an impromptu Zoom meeting. The long-awaited summaries are finally available, enabling you to instantly identify which accounts might be at risk of cancellation and understand the reasons behind it. With this newfound knowledge, you can confidently engage in conversations that save accounts and initiate renewal discussions, making you the hero of the situation. Sturdy allows you to delve into every customer interaction, uncovering in-depth information about various processes, products, services, and much more, ensuring you are always well-informed and ready to act. This innovative approach transforms how you manage customer relationships, turning data into actionable strategies that drive success.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Gainsight No 
Gmail No 
Gong No 
Higher Logic Thrive No 
Higher Logic Vanilla No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jira No 
Microsoft Outlook No 
OpenAI No 
Salesforce No 
ServiceNow No 
Slack No 
Snowflake No 
Zendesk No 
Zoom No 

Integrations

Gainsight Yes 
Gmail Yes 
Gong Yes 
Higher Logic Thrive Yes 
Higher Logic Vanilla Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jira Yes 
Microsoft Outlook Yes 
OpenAI Yes 
Salesforce Yes 
ServiceNow Yes 
Slack Yes 
Snowflake Yes 
Zendesk Yes 
Zoom Yes 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

$497 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Stonegate Advisors

Founded

2005

Country

United States

Website

www.stampcsm.com

Vendor Details

Company Name

Sturdy

Founded

2020

Country

United States

Website

www.sturdy.ai/

Product Features

Customer Success

Account Alerts Yes 
Account Management Yes 
Communication Management Yes 
Customer Engagement No 
Customer Lifecycle Management Yes 
Health Score Yes 
Onboarding Yes 
Revenue Management No 
Usage Tracking / Analytics Yes 
Win / Loss Analysis Yes 

Product Features

Customer Success

Account Alerts No 
Account Management No 
Communication Management No 
Customer Engagement No 
Customer Lifecycle Management No 
Health Score No 
Onboarding No 
Revenue Management No 
Usage Tracking / Analytics No 
Win / Loss Analysis No 

Revenue Intelligence

Actionable Insights No 
Alerts / Notifications No 
CRM Interactions No 
Call Scoring No 
Conversation Intelligence No 
Dashboard No 
Email/Message Interactions No 
Market Intelligence No 
Phone Call Interactions No 
Pipeline Visibility No 
Sales Coaching No 
Video Call Interactions No 

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