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Average Ratings 1 Rating
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
Description
Stamps.com makes it easy to buy, calculate, and print official USPS®, postage for everything from postcards to envelopes, to international packages. You can print on a variety labels, envelopes, or plain paper. No more guesswork. No more overspending. Simply place your letter or package onto the Stamps.com Scale (free with every account). The software will send you the exact weight and print the correct postage amount. Are you unsure which mail class to choose. No problem. Stamps.com can help you choose the best mail class for you based on cost and delivery time. Stamps.com allows you to do everything you can at the Post Office from your desk 24/7. No waiting in lines. No traffic. No more wasted time. Print your postage and stick it to your mail. Your mail carrier will pick it all up for free.
API Access
Has API
No
API Access
Has API
No
Integrations
Acctivate Inventory Software
No
Firestorm
No
GemEye Retouch
No
GlobalPost
No
JiFeng WMS
No
Jolt Fulfillment System
No
Kryptronic eCommerce
No
Linnworks
No
Logiwa IO
No
OPAL
No
Integrations
Acctivate Inventory Software
Yes
Firestorm
Yes
GemEye Retouch
Yes
GlobalPost
Yes
JiFeng WMS
Yes
Jolt Fulfillment System
Yes
Kryptronic eCommerce
Yes
Linnworks
Yes
Logiwa IO
Yes
OPAL
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$15.99 per user per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Vendor Details
Company Name
Stamps.com
Founded
1996
Country
United States
Website
www.stamps.com
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Mailroom Management
Barcode Scanning
Yes
CASS Certified
Yes
Duplicate Management
Yes
Graphical Mail Piece Designer
No
Intelligent Mail Support
Yes
Job Management
No
PAVE Certified Presorting
No
Package Tracking
Yes
Signature Capture
No
Shipping
Air Shipping
Yes
Bills of Lading
No
Container Shipping
No
Freight Shipping
No
Ground Shipping
Yes
Import / Export
No
Ocean Shipping
No
Parcel Shipping
Yes
Quotes / Estimates
No
Shipment Tracking
Yes
Warehouse Management
Yes