Average Ratings 0 Ratings
Average Ratings 18 Ratings
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
Description
Stamp Me is a digital customer loyalty and rewards platform that helps cafés, coffee shops, restaurants, retailers and hospitality businesses increase repeat purchases, improve customer retention and build lasting relationships with their customers.
The platform makes it simple for businesses to create and manage a digital loyalty program without the need for traditional paper or plastic loyalty cards. Customers use the Stamp Me app to collect digital stamps, track their progress and redeem rewards, providing an easy and engaging loyalty experience that keeps them coming back.
Stamp Me also provides businesses with powerful customer engagement and retention marketing tools. Businesses can communicate directly with loyal customers through push notifications and SMS, create targeted promotions, automate loyalty campaigns and use customer insights to better understand engagement and purchasing behaviour.
Designed to be simple to launch and easy to manage, Stamp Me is a flexible loyalty solution for businesses looking to reward loyal customers, increase visit frequency and strengthen customer engagement.
Key Features
- Digital stamp cards and loyalty programs
- Digital rewards and redemptions
- Customer insights and loyalty analytics
- Targeted push notifications
- SMS marketing and customer messaging
- Automated customer retention campaigns
- Birthday rewards and promotions
Scratch & Win gamification
Customer engagement tools
API Access
Has API
No
API Access
Has API
No
Integrations
ActiveCampaign
No
HubSpot CRM
No
Mailchimp
No
MailerLite
No
Zapier
No
Integrations
ActiveCampaign
Yes
HubSpot CRM
Yes
Mailchimp
Yes
MailerLite
Yes
Zapier
Yes
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$0
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Vendor Details
Company Name
Stamp Loyalty
Founded
1990
Website
www.stampme.com
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
No
Referral Tracking
No
Rewards Management
Yes