Average Ratings 0 Ratings
Average Ratings 1 Rating
Description
You can assess customer, channel, and employee sentiment to significantly improve your ability retain accounts, increase revenue and maximize customer lifetime value. You can view real-time dashboards from external facing clients to see how well you are meeting their needs. You can view dashboards for account managers, which allow you to see how each account manager is performing across their business book. STAMP not only provides the Net Promoter Score (NPS), it also uses our proprietary algorithm for calculating your STAMP Score. This allows you to quickly see which clients are loyal and at risk of losing their business. This summary provides a high-level overview of account performance on key indicators like Net Promoter and Ease to Do Business. Based on STAMP's proprietary algorithm, an overall "customer sentiment score" is also provided.
Description
Easily determine and purchase precise postage, allowing you to print stamps and shipping labels online, regardless of your remote work situation. You can generate postage and labels online without needing to be on-site. Additionally, arrange for package pickups and monitor your shipments throughout their journey from departure to delivery. Enjoy a discount of 5¢ on each First-Class letter and potentially save up to 38%* on Priority Mail, a deal not offered at traditional post office locations. Moreover, benefit from savings of up to 62%* on UPS daily rates while avoiding numerous typical surcharges associated with UPS. This convenience streamlines your shipping process, making it more efficient than ever before.
API Access
Has API
No
API Access
Has API
No
Integrations
Canopy
No
Packiyo
No
Radius8 Welcomer
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Pricing Details
$4.99 per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Stonegate Advisors
Founded
2005
Country
United States
Website
www.stampcsm.com
Vendor Details
Company Name
Pitney Bowes
Founded
1920
Country
United States
Website
www.pitneybowes.com/us
Product Features
Customer Success
Account Alerts
Yes
Account Management
Yes
Communication Management
Yes
Customer Engagement
No
Customer Lifecycle Management
Yes
Health Score
Yes
Onboarding
Yes
Revenue Management
No
Usage Tracking / Analytics
Yes
Win / Loss Analysis
Yes
Product Features
Courier
Barcode Support
No
Billing & Invoicing
No
Compensation Management
No
Customer Database
No
Dispatch Management
No
Job Assignment Management
No
Label Printing
Yes
Order Entry
Yes
Routing
No
Scheduling
No
Mailroom Management
Barcode Scanning
No
CASS Certified
No
Duplicate Management
No
Graphical Mail Piece Designer
No
Intelligent Mail Support
No
Job Management
No
PAVE Certified Presorting
No
Package Tracking
Yes
Signature Capture
No