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Description
As a service-oriented organization, it is essential to structure and oversee your operations through the lens of services. By focusing on services rather than merely on technology or products, you can gain a clearer insight into how your services enhance business operations and provide valuable information regarding operational expenses. The SMTX Service Catalogue enables you to create detailed service definitions and make them accessible to your customers, thereby establishing and managing a comprehensive hierarchical service portfolio. In addition, incorporating elements such as service costs, SLA performance metrics, and vendor effectiveness into your Service Catalogue allows for a thorough analysis of the entire service delivery process. The SMTX Business Service Catalogue solution streamlines the maintenance and dissemination of the Service Catalogue, ensuring consistency in the quality of all service descriptions. Moreover, it keeps Service and Catalogue Owners informed about any changes that might impact their services or the overall integrity of the service chains, fostering a proactive approach to service management. This comprehensive system not only enhances operational efficiency but also improves customer satisfaction through clearer communication and better service delivery.
Description
MEETINGS
Organize meetings by utilizing tasks and all relevant information available on the platform, ensuring that everything is systematically arranged and easily accessible whenever needed.
TASKS
Maintain clear communication with your team, effortlessly monitoring deadlines and responsibilities related to various projects to foster collaboration.
PLANS
Eliminate confusion over which version of the plan is current by distributing the latest updates to your entire team within moments.
PRODUCTS
VOLUM3 serves as your digital showroom, providing users with access to catalogs, updates, and essential information at any time.
With direct access to all product information, users can avoid the hassle of phone calls, emails, or meetings for inquiries.
SPECIFICATIONS
Detail your materials and products in a centralized location, linking them to rooms, tasks, and bill of quantities through streamlined forms and automation, simplifying the transition from the Product Catalogue to your project with just a few clicks.
AREAS
Input your area allocations and monitor changes down to the most minute level—each room—by utilizing room data sheets to keep track of budget fluctuations, products, and materials associated with each area.
This comprehensive approach ensures that all aspects of your projects are interconnected and readily manageable.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Adobe Acrobat
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
SMTX
Founded
2009
Country
Netherlands
Website
www.smt-x.com/smtx-business-service-catalogue
Vendor Details
Company Name
VOLUM3
Founded
2016
Country
Croatia
Website
www.volum3.com
Product Features
Catalog Management
Catalog Creation
No
Content Library
No
Content Management
No
Cross Selling Functionality
No
Custom Product Attributes
No
Customizable Catalogs
No
Desktop Publishing
No
Pricing Management
No
Product Comparison
No
Search
No
Product Features
Collaboration
Brainstorming
No
Calendar Management
No
Chat / Messaging
No
Contact Management
No
Content Management
No
Document Management
No
Project Management
No
Real Time Editing
No
Task Management
No
Version Control
No
Video Conferencing
No
Project Management
Agile Methodologies
No
Budget Management
No
Client Portal
No
Collaboration Tools
No
Cost-to-Completion Tracking
No
Customizable Templates
No
Gantt Charts
No
Idea Management
No
Kanban Board
No
Milestone Tracking
No
Portfolio Management
No
Resource Management
No
Time & Expense Tracking
No
Traditional Methodologies
No